Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel
About this hotel
Situated in Cleveland, this charming hotel for $58 per night is a fantastic option for your next vacation. Located near the Alabama, Georgia, and Tennessee state borders, this hotel is 4 miles from Museum Center at 5ive Points. Guests will enjoy an outdoor pool, continental breakfast, and fitness centre.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Cleveland, TN
Reviews
4.3/5.0
Excellent(372 Reviews)
100% verified reviews
10.0
Everything was great I would highly recommend this hotel for anyone that has to travel thru Cleveland
8.0
Location was convenient. Mostly updated. Bed was comfortable. Clean (for the most part)
Urine on toilet and finger nail clippings on the sink when we arrived. Location was a little noisy but tolerable.
10.0
Very clean, nice spacious room and excellent breakfast with Wonderful Staff members serving.
10.0
We booked this property the day before Thanksgiving on our travels - so it was very unplanned. We thought the property was very well managed and clean. The check-in was very easy and quick and the breakfast was fantastic. The kitchen staff even offered us "to go" containers - since we were the last ones to eat that day and they had plenty left that was going to be thrown out - that was a nice option and made for a great snack later. The location was very easy to get to - though the city was a bit overwhelming to navigate. The rooms were very clean and the amenities were what we needed. Though we didn't use it, the hotel offered discounts to the restaurant across the street and the check in host was very knowledgable about the area's offerings.
The only thing we didn't like was the staff that were right outside the front doors smoking as we checked out. There were three of them - presumably on their smoke break - but it was right at the entrance as we were trying to load and leave so it was kind of annoying b/c they were talking loudly and smoking right by where we were loading.
9.0
very convenient
breakfast was lacking on gluten free stuff
9.0
Nice and clean, great continental breakfast, staff was great. In a great area
10.0
Breakfast was excellent and your morning breakfast staff was exceptional
My only disappointment was at checkout, booking.com said total should have been 377 for 2 nights, location charged 390…..when asked, I was told to ask booking.com, never had a discrepancy before.
8.0
Very clean and beds were comfortable.
Close to the freeway so a little loud.
1.0
Location, pool, and accessibility.
Guest services
9.0
We love this place and stay here whenever we are in Cleveland, TN.
We had enough points accumulated for a free night's stay, but were not allowed to use them. No one could explain to us why.
10.0
The facility was great. Staff was friendly. Breakfast was good.
10.0
Everything
No vaping permitted
1.0
I could not have a room with 2 beds which I had called to confirm weeks earlier & was told that would be no problem, staff was unapologetic & did not do anything to try to correct this situation. The walls are so thin it made it hard to get any rest & the last night of the stay our room was not even cleaned. Breakfast was a real disappointment!
1.0
location
no hot water and no discount for inconvenience because I booked with you
10.0
had to use a flashlight to see thermostat setting
10.0
friendliness and efficiency of the staff:
excellent breakfast. Clean and quiet room
there needs to be more holding bars in the shower and anti slip tub bottoms.
10.0
Staff was really friendly.
N/A
8.0
Very clean. Wonderful breakfast - breakfast staff were amazing: helpful and friendly.
We arrived pretty late, the woman at the front desk was not very friendly upon checking in.
10.0
best breakfast we have had on vaca.
10.0
Very clean from the outside all the way to the room, lobby, dining area. They still have coffee they brew not pods available in dining room.
10.0
Loved everything! We stay here every time we go to the mountains.
5.0
We had to wait two hours until our room was ready, 3:00 p.m., arrival 5:30 room was ready. breakfast was cold and old.
5.0
I think breakfast was wonderful, the room layout was nice and enough for our family!
when checking in the front desk staff was arguing with a customer. Which I know will happen in this line of work, but staff just transferred that annoyed energy to me and my family. We drove 15 hours to this hotel and greeted by that was not the best impression.
4.0
location
either the cream cheese on her bagel or the yogurt she had at breakfast made her sick
7.0
Location
Internet service was bad in our room.
FAQs
How much does this hotel cost compared to others in Cleveland?
The average price for a rental in Cleveland is $90 per night. This rental is $32 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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