NYLO Dallas Plano Hotel, Tapestry Collection by Hilton
About this hotel
Nestled in Frisco, this attractive hotel for $69 per night is a fantastic option for your next vacation. This eco-friendly boutique hotel is just 2 miles from Dr. Pepper Ballpark. It features loft-style rooms and a shuttle service to locations within 5 miles.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Map of Frisco, TX
Reviews
4.0/5.0
Good(363 Reviews)
100% verified reviews
10.0
Everything was fantastic except the Booking.com needs to update their site saying it has stuff in their room is what it does not come with fireplaces in the rooms and bars in the room among other stuff but otherwise it was
Property was great again to update their Booking.com
6.0
Love the Nylo and the boutique vibe!
There was something going on with the plumbing. First room the water would not drain from the sink sewage smell had to move. The 2nd room water would not drain in the shower, so just standing in water while showering was so gross
1.0
Nothing really.... we were totally given fraudulent info to get us to book this hotel. We booked because the room description included a full kitchen, balcony and fireplace.
The room had none of that.
We were NOT provided with the room that we booked... we were totally given fraudulent info to get us to book this hotel. We booked because the room description included a full kitchen, balcony and fireplace.
The room had None of that.
5.0
location is good
staff indifferent. very slow elevators. no breakfast included. lack of housekeeping service even when requested.
9.0
it was clean, close by, with a friendly staff, and reasonably priced !!!
The bar could be better !
1.0
Location
Shower was very dirty and shower had a lot of scum. Lamps was full of dust. Hall carpet had stains. Upon arrival as we were pulling up to hotel and looking for entrance we were honked at by shuttle and we kept driving until found front door for I could be dropped off to check in and was honked at again twice by the shuttle lady. Was very rude and impatient. Just to see her eventually behind the counter and hovering over her coworker. Not sure was she was in a hurry for if she came in and was not doing anything.
4.0
Beds were pretty comfortable
The booking details was wrong. I was under the impression that I would have a fireplace inside my room but the room is smaller than a studio for the price of $300, no kitchen or anything that the description stated before I booked for my birthday. My husband even requested for something special to be set up in the room as a surprise for my birthday and the property even confirmed they would and nothing. In the middle of my stay the entire hotel electricity went off. No ac. No heat. No lights or anything for a long time. I tried to order room service and my order went through but canceled without my knowledge.
7.0
Love the overall cleanliness and comfortableness of the room esp the bed.
My only complaint, I booked a Jr Suite but was put in a king room instead.
1.0
Modern looking
The information advertised on booking.com is WRONG! I reserved a king LOFT room that was to come with a fridge, dishwasher, microwave and a terrace. Our room did NOT have ANY of what was listed! I asked the front desk and was given a standard room and was told they don’t have loft rooms. LIARS! I checked out the hotel’s direct website and loft rooms with all the facilities listed on booking.com was advertised. I spoke with the front desk supervisor and was told i reserved and was charged for a standard room and would not move me to the loft room that i “originally” booked even though I showed my reservation. It was as if they didn’t care. They only provide refrigerator’s upon “request.” If that is the case, it should be LISTED AS SUCH and not promote that the room has a mini fridge! The “terrace” that is listed on some of the rooms DOES NOT EXIST except for the presidential suite (according to the front desk supervisor). DO NOT BOOK WITH THIS HOTEL! I feel like we were robbed from what I reserved. For over $300, we could have stayed somewhere else that included microwaves and fridges. I don’t know how it all happened but I would proceed with caution if you are looking into this hotel. I would book directly through hotel instead of using 3rd party if you really want to stay here. I think wrong info was given to booking.com and the hotel isn’t concerned with fixing the problem.
Besides the whole mixup with receiving the wrong room, the room itself was dirty. Dust on the lamps, floor was dirty. The bed slept nice. The sink is right up against the wall so be prepared to bump your head if you need to spit out your toothpaste. The barn door separating the bathroom is nice but there’s no privacy. You can hear everything going on in the bathroom.
8.0
There was a charge for breakfast that we werent told about until they brought us the check. And the breakfast was not good.
10.0
Overall the look is industrial which what drew me to want to stay here. From the moment you walk in you’re greeted by the front desk everyone is great! Que was hilarious and great energy. Room was spectacular. We will be staying here again.
9.0
Love the architecture
Dinner took over an hour to get. They were not full at all but I believe there was one man cooking and delivering the food
5.0
I love the location, quick and easy to get to and no traffic.
The breakfast wasn’t as good…bacon was burnt and sausage had funny taste.
1.0
The fact that my door lock didn't work and I didn't realize for a full day and night. So not only were my possessions unsafe, my person was unsafe as I slept with the door unlocked the entire night. Also the safe didn't work in both rooms.
6.0
cool industrial feel of the room and property
no refrigerator in the room. Called on check in night 4 times the reception desk, with no success. People were there at it..
5.0
The location
The room was to small, there was no fridge no microwave and the towels where super thin and rough
8.0
We enjoyed our stay here. I liked the modern aesthetic, the room was very clean and the beds are super comfy. The rainfall showerhead and toiletries were lovely. The pool area is beautiful though we didn't use it on this stay. The staff was pleasant enough. Location is convenient.
The design of the bathroom is not very practical. The sliding barn door, and open air ceiling doesn't allow for much privacy. The size and shape of the bathroom sink is ridiculous. Water splashes out of the sink and all over the mirror even at a slow trickle, but if you accidentally turn the faucet up too high it will overshoot the sink and can make a mess quickly. The exposed plumbing is pretty noisy and we were woken up each time a neighboring room used the bathroom through the night.
10.0
excellent staff and very comfortable and clean room, only downside was the tv remote did not have a guide for cable
3.0
location and size of the room
The rooms were dimly lit with limited lamps and very few lights. the rooms consisted of cement and did not give a warm feeling and again were dark and truly felt unwelcoming. There were two disturbing incidents. 1. After visiting the front desk I requested linen for pullout coach, I was told someone would bring to our room. I never dreamed housekeeping would key themselves into not our room and attempt to walk into our room to drop off! 2. When my family and I we’re getting dressed at some point ‘maintenance’ knocked on door and asked to come in to check room I looked through peep hole as he was insistent I told him no, to come at another time…very odd! the rooms do not include a microwave and again not enough towels and face cloths for the 4 of us. Just disappointing on multiple levels!
5.0
The bed was comfortable and it had a nice TV.
The elevator was broken and would not stop at our floor when called, only when you were already in the elevator would it stop there. We had to use the stairs to go down and our room was across from the stairwell everyone used, the door to the stairwell banged shut. Water pressure in the shower was meh.
9.0
stayed here twice in 3 weeks and shower gel dispenser is either empty or does not work
6.0
it was very clean and comfortable.
unfortunately no one checked the shampoo dispenser. it was totally empty. too late to get mine out of my suitcase. plus they had 2 events going on but they put me on the same floor and it was noisy as heck throughout the night. now I know to inquire about parties first.
6.0
Nothing special
I was staying there 5 nights and nobody came to clean my room until I came in front desk and complained.
3.0
It was clean.
Bed was uncomfortable, hard. Shower curtain was high and created a water puddle outside the shower. Sun shade inside the room kept getting stuck. The TV had a line when showing the image. They didn't have enough complimentary coffee in the room for 2 people. At check-in staff didn't explain the $20 charge for incidentals.
4.0
Had someone come into our room around 2am on our first night. Persons on staff where unable to give explanation. Manager still has not contacted me to address this situation. My contact information was provided
10.0
We loved the "Industrial" look & fell. Very unique Hotel!
Nothing!
FAQs
How much does this hotel cost compared to others in Frisco?
The average price for a rental in Frisco is $184 per night. This rental is $115 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. Enjoy the water!
Is NYLO Dallas Plano Hotel, Tapestry Collection by Hilton pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton?
We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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