MainStay Suites Airport

MainStay Suites Airport Hotel in Roanoke

About this hotel

Located in Roanoke, this lovely hotel for $77 per night is a fantastic choice for your next trip. Set in Roanoke, 6.4 km from Civic Center, MainStay Suites Airport offers air-conditioned accommodation and a shared lounge. The property is situated 6.

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Dishwasher

Wheelchair accessible

Family friendly

Map of Roanoke, VA

Nearby attractions

Natural Bridge State Park

Virginia Museum of Transportation

2.89 miles

MainStay Suites Airport

4.0

Good(200 Reviews)

Hotel in Roanoke, VA

Reasons to book

Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Dishwasher

Wheelchair accessible

Family friendly

Map of Roanoke, VA

Nearby attractions

Natural Bridge State Park

Virginia Museum of Transportation

2.89 miles

Reviews

4.0/5.0

Good(200 Reviews)

100% verified reviews

6.0

Feb 2024

Good price but more effort needs to be put in the cleaning and upkeep

Location

Unclean and foul odor throughout the hotel

2.0

Aug 2023

I would not stay at this hotel again or recommend to anyone else.

The people working there were pleasant. Although a few of them made an effort to resolve issues, they were unable to fix issues that needed to be corrected (see below), making our stay very difficult.

Air conditioning in one of the rooms was too loud, keeping us up at night. Requested maintenance to come in and fix the unit but they never came to the room so the issue was not resolved. Mismanaged parking in such a way that people without handicap permits parked in the handicap parking spots. Therefore, handicap people had to park elsewhere making parking a hardship for them. Rear entry access was inconsistent, most of the time not even possible due to faulty room card reader at the door.

8.0

Aug 2023

Welcoming staff and room

Facility was clean and nice. Beds were comfortable. Property was conveniently located near food and shopping options. The staff was very friendly and attentive.

They were sealing the parking lots during our stay- parking was not very convenient. Once completed there was adequate parking for all guests.

1.0

Aug 2023

False advertisement and too many issues. On a positive note, the beds were comfortable.

The beds were comfortable and staff member Keo was pleasant.

False advertisement and terrible place to stay...booking.com stated free breakfast. When I arrived my son said something about breakfast in the morning and the girl at the desk stated they stopped that 4 to 6 days ago but yet it was advertised on booking.com. The elevator was very slow, waited a few minutes for it to come down only 4 floors. Got in the room and it was freezing cold. Tried to adjust the temperature only to see a black, nonworking display screen. Tried to call the guest service area 3 to 4 times with no answer between the hours of 8 and 9PM about the air issue. I kept looking around to find the air adjustment controller and I finally found one on the wall. Maybe they updated and put a new controller on the wall. Went to bed and looked up at the ceiling above the bed to find dead bugs in the light that was built into the ceiling. While laying in bed I was checking my credit card. I noticed that they charged me an incidental hold (I know most places do. However, they do not state this on booking.com and the girl at check-in never said a word about it). I also noticed not only did they do a seperate incidental charge BUT also added the same incidental charge to my room rate. That's a problem! Check out is at noon. I get a knock on the door at 10:30AM from 2 cleaning ladies asking if I was checking out today. I stated, yes. 11:30AM the same 2 ladies are back at the door knocking waiting to clean the room. I said, I'm not leaving yet and they walked away. I went downstairs at 11:40 and checked out. I spoke with the person at check-out about all of these issues. Plus, we even tried to rectify the credit card situation but didn't get that fully resolved. It may take a few days. While I was waiting and discussing these issues I noticed the 2 cleaning staff members hovering around the area I was in. The 1 woman actually walked over to the desk infront of me and said, she's obviously late check out and the front desk staff said, nooooooooo.

7.0

Aug 2023

Good

Room was clean and was a convenient location.

5.0

Jul 2023

Was ok for arriving late sleeping and leaving early

Room smelled. Needs updated. Staff not friendly.

3.0

Jul 2023

Sofa beds are crippling torture devices

We sort of were relying on the sofa bed but it was awful! Springs all up in my back and whatnot. They need to throw that s$%# away.

5.0

May 2023

Won’t stay here again

Stale smell, tv remote did not work, no toilet paper holder, dated furniture, suite smelled like a deep fryer.

6.0

Mar 2023

A tad below average!

room size and quite.

parking a tad tight. There was the smell of smokers in lobby and hall. room had a strange smell and a few spiders. A/C was lacking.

10.0

Mar 2023

Exceptional

plenty space

10.0

Feb 2023

Exceptional

Everything

9.0

Nov 2022

clean comfortable rooms. Friendly welcoming staff.

good location

9.0

Aug 2022

exceeded expectations!

extremely clean, nice staff, plenty of parking

no longer serving breakfast, could hear people in next room

9.0

Aug 2022

We would stay again at a Mainstay. Liked having a full size fridge and kitchen area with stove top.

Convenience of the location near shops and restaurants and interstate.

No Pool but was able to use the one next door, it just inconvenient to take a child to. The room did not have a separation between the couch area and the bed area for privacy. We were in a handicapped room as there were no others available. And the other rooms may have them.

7.0

Aug 2022

were left on their own Farb before they should have been. Due to this, much of the staff was unable

Pleasant staff, great location, and overall clean property

Terrible Wi-Fi, it was not compatible with Apple products like the iPhone & iPad. The hotel is very old and could use a makeover so some of the things in the hotel room and around the hotel or a bit dated and worn out. There was a good bit of turnover during my stay that lasted over a month… The new staff did not seem to get decent training and were left on their own Farb before they should have been. Due to this, much of the staff was unable to fulfill their jobs adequately.

FAQs

How much does this hotel cost compared to others in Roanoke?

The average price for a rental in Roanoke is $104 per night. This rental is $27 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at MainStay Suites Airport. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is MainStay Suites Airport pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at MainStay Suites Airport?

We found 11 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.

Explore similar vacation rentals in Roanoke

Explore all rentals in Roanoke

3.9

Good(555 Reviews)

Hotel

in Roanoke

3star

BEST WESTERN PLUS Inn at Valley View

Pool · Pets allowed · Kitchen / Kitchenette

Looking for the perfect place to call home during your trip to Roanoke? This Hotel offers a comfort and style with top-notch amenities, including Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

MainStay Suites Airport

About this hotel

Amenities

Map of Roanoke, VA

Nearby attractions

MainStay Suites Airport

Hotel in Roanoke, VA

Reasons to book

About this hotel

Amenities

Map of Roanoke, VA

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Roanoke?

Is parking included with this hotel?

Is there a pool at this hotel?

Is MainStay Suites Airport pet friendly?

What amenities are available at MainStay Suites Airport?

Explore similar vacation rentals in Roanoke

Roanoke travel inspiration

Related vacation destinations

Keep exploring