Comfort Suites Batesville

Very clean. Front desk staff was great! Will stay there again.

The location was decent.

Staff was kinda rude.

Breakfast was good and en joyed our stay and the wonderland of Christmas lights

Can’t think of a thing.

This is a well maintained older (built 2005) building, with all the little challenges that old buildings have. I had a chance to talk with the part time maintenance guy, a retired HVAC pro, they call him Energizer Bunny and it fits.  If they gave him the budget he would fix everything, twice. It is also a "budget" place out on a highway a couple miles from the center of a small city - in Arkansas.  Remember though location matters and sometimes that more than price point drives the condition of the property. I suspect that a Comfort Suite in Bentonville or Fayetteville is a little more "polished". We stayed for two nights while my wife was visiting Marshall Dry Goods. We had no specific issues. Our bed was fine, the wall cooling unit is a bit loud but they always are at this price point, it was also hot so the poor little thing had no breaks.  The shower worked, no issues with the other facilities.  It was clean, but there was a very slight background scent, not unpleasant just cleaning fumes layered over 21 years of people coming and going. Everyone we engaged was pleasant, effective and good ambassadors for the town. We got good recommendations for restaurants that were honest and accurate.  If we came back to town would have no reservations about staying again. If money were no object and they could afford to close for a month and do a top to bottom refresh on the whole property, restore the hot tub, heat the pool, fix every roof leak, gym equipment, etc. The old girl could be restored to her full potential.

There is no hot tub, they need to adjust that claim and photo in their posting. The parking lot orientation is also a bit wonky, makes a whole line of the spaces a tight manuver to come and go.