Very Clean

My only complaint is the tv and pillows.

Room was ok...

Noise,, people screaming in the hallway at level 1... 10pm , 12am 3am 5 am they where screaming, fighting, loud, also I told to the receptionist that i need a room smoke free .. guess what , someone was somoking ...travel for business I had to wake up at 6am I was exhausted I couldn't sleep.. my worst night at a hotel

The room was very clean and fairly quiet (especially for being relatively close to the entrance) and checking in was a breeze. The desk staff (night and morning) was very friendly and efficient.

It was a little intimidating coming in as a single woman at 11pm to a front desk surrounded by glass panels. I didn't love my room location (close to the lobby). And I was given an accessible room, which was fine, but the detachable shower head was broken and squirting everywhere and it was a little difficult redirecting the water to the overhead shower. Because there was no lip in the shower area, the entire tile floor of the bathroom became wet and super slippery. But once the shower was redirected properly, it was very nice.

Il ristorante annesso: si mangia bene con costi equilibrati. Il parcheggio riservato è molto comodo e gratuito.

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The bed was comfortable. The elevator had extra security with keycard access. There were amenities, but we did not use them.

For a non-smoking hotel, it wreaked of cigarette and marijuana smoke. The shower had a constant drip. The refrigerator did not work. There is a loud train that roared through every 20 minutes. Thankfully it stopped around 11pm so the sound wasn't constant the entire night.

The staff on check in were friendly, the facilities were great- you can wash clothes for cheap, there are restaurants near by. The room was clean, there was an ironing board. Coffee was replaced.

Slightly noisy. Smelt of drugs.

The front desk was super nice, we had to check in late (around 10pm). The bathroom was huge and super clean. We requested the AC turned on before we got there and they did it! Bed was very comfortable. Amazing stay.

Customer Service Bad