Castaway Bay by Cedar Point Resorts

The water park is awesome

The club castaway staff was awesome. We enjoyed the entertainment. The waterpark was clean and highly staffed. The design of the lobby and the theme throughout is exceptional, made us feel like we were at a tropical destination. When we did have a few issues they were taken care of almost immediately. The look of the hotel inside and outside is beautiful.

Way too much whistle blowing going on in the park, we didn't know what was right, what was wrong, a staff approached our child about his water shoes but nobody told us anything any other time. The rooms did have a funky smell, walls and doors were dirty. The only other issue we had is not entirely the hotels fault but there were too many kids running amuck at all hours of the day and night unsupervised, yelling, running, banging on doors, we were woken up several times at night and early in the morning. Might need some security to control that. We got very little sleep. The bed didn't help with that, the bed was very uncomfortable.

Kids loved all the activities from the waterpark, to the arcade. Ice cream shop was a favorite. We ran out of time to try bowling or put-put, but they looked fun

Nobody told us we had to ask for room service. Trash overflowed, toilet paper ran out, and linens don't get replaced unless we asked for it. Could be why we saw extermination companies there.

The location. Close to the amusement park and the mall and other shopping. Beds were comfortable and the bay view room was very pretty.

80 percent of the water park attractions were closed there was no warning about closures either. We got bored quickly with no rides only the hot tub,wave pool and the splash bucket tower was open.