The Palmer House Resort, an Ascend Collection Hotel

The room was great; lots of space; very comfortable and well- appointed. We also enjoyed the outdoor facilities around the fire-pit, and the indoor tables and chairs set up for guests in the lobby…Very nice! The desk staff was very friendly. The breakfast wasn’t over the top, but sufficient.

We were disappointed with the housekeeping staff. We were with a party of 4 couples in 4 separate rooms, and were staying 3 nights. Housekeeping did not make the beds or tend to any of the rooms after the first night in any of our rooms, even though we all had been assured that we would have make-up service daily. We did get room service the next day but probably only because we spoke to the desk about the lack of service, and even then, housekeeping did not do a thorough job. We were disappointed in the lack of attentiveness with this service.

Beautiful well kept grounds. Walking distance to town. Great firepit. Nice thick towels and lots of hot water in the shower

Furniture in the room was very dated and worn. No refrigerator or microwave as described in the listing; however they did bring us a refrigerator when we brought it to their attention. The room smelled very musty and was unpleasant.

Stayed in unit 72, one of the big ones on the pond. Beautiful location, lots of space and room for the kids to play. Tennis Court, nightly fire pit was a great place to hang out.

Indoor pool and fitness area need lots of work. I reported the coffee maker broken and Air Conditioning out on day one of a 4 day stay and nothing was done.

Location

No microwave not a good breakfast was ok