The person behind the counter was not friendly at all. They seemed frustrated that we were there and that they had to help us in checking in. The person who drives the shuttle was also not very nice and seemed like he could care less if we had a ride to the airport the next day. The room was updated but was not in very good shape. The bathroom was updated but not very clean. There was a constant loud buzzing noise coming from the bathroom the entire time we tried to sleep. Come to find out it was the fan in the building that helps with ventilation for all the bathrooms. Also when we arrived the night of our stay it was alarming to see a homeless lady camping out right by the front door. She had loads of clothes and stuff with her and appeared to be very high. She was waiving a bra around and was asking us for money. The over all experience was horrible and I would never ever stay at this hotel again and would advise all guests stay clear of this hotel.

Bed was freshly made. Very comfortable and plenty of blankets and pillow

There were lots and lots of little tiny ants all over the floor. Not just in one spot. They were everywhere. I almost had to ask for another room. It was late when I checked in though so I didnt know if anything would be available plus I was really really tired. Floor was also filthy!! Needed to be mopped badly. My socks were black after walking around in there with no shoes on.

The whole property

Location

There were holes in the wall, Door couldn’t close correctly and random stains on the sheet.

nothing

the room was filthy! the bathroom door was so badly damaged the nob didn't work and the door wouldn't close. the shower was dirty to the point I would not let my family use it! if I wasn't 2 hours away from home at 11pm I would have left and drove home there were ants everywhere in the room I would not let my family walk around without shoes on and I couldn't put anything on the floor! oh and someone might want to look into the air filter system because I'm pretty sure my entire family woke with a contact HIGH from all the pot being smoked on the 4th floor! this stay was horrible and I would not recommend this hotel to ANYONE!

The bugs

nothing

no refrigerator which it said there was one tb not working properly

the price and no holding fee

the place needs to be more clean

Nothing!

the bed bugs, people screaming and fighting in the hall way, room full of dust bunnies, room was 100% was not clean, bed spreads were stained, no trashcans in rooms, smelled like cigarettes, room keys did not work.

The cleanliness of the room as well as the property.

Okay

O

The front desk clerk!! And the Bed was Awesome

Room was dusty, need to clean more around the bed. Also check the floors. The bathroom shower could be cleaner

I had to change rooms 3 times.

the room

everything

nothing