Quality Inn and Conference Center Richmond
About this hotel
Situated in Indiana, this attractive hotel for $74 per night is a great option for your next vacation. The Quality Inn and Conference Center provides convenient access to many local attractions and landmarks including the Old National Road Welcome Center, Wayne County Fairgrounds, Earlham College and Indiana University East.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Indiana
Reviews
3.1/5.0
Average(762 Reviews)
100% verified reviews
4.0
This property is run-down, in a state of disrepair, and was terribly managed during our stay. I would never recommend this property to anyone in the Richmond, Indiana or Indianapolis area.
This property is run-down, in a state of disrepair, and was terribly managed during our stay. I would never recommend this property to anyone in the Richmond, Indiana or Indianapolis area.
7.0
I expected different things for breakfast, all they had was muffins, waffles, bagels, and cereal. I feel like they could've offered something a little different like scrambled eggs and toast with bacon or sausage. Other than that, it was ok, at least we didn't have to leave the hotel to get breakfast
I didn't like that they had waffle makers that I couldn't turn. I feel like the guy that was sitting at the desk should've came over and showed me how to use it, he saw me struggling.
1.0
Liked the price, but still to high for not being able to use pool
Was traveling with kids and were really disappointed the pool was no open, if would have known that when booked would have never booked there. Ended up not staying took my family to another hotel that was a lot more accommodating. Host was not very friendly, seems he didn’t care if we stayed or not. If pool was not going to available should have been informed when booked. Will not stay at quality inn again.
1.0
The location
Upon arrival we were told our booking was canceled. We paid for our room at the desk and we are finding out that we paid booking.com as well.
7.0
The quality inn was convenient, easy to find and get to. Rooms were adequate and comfortable.
The breakfast was lacking. Coffee was like tar. The fruit was not fresh. There wasn't any water in the vending machine. Both the desk staff as well as the breakfast attendant were indifferent to the point of being rude
6.0
Easy booking staff was nice
Mold around bathtub
6.0
The room was nice for the price. The breakfast was bad. Coffee looked like motor oil.
7.0
The pool was still under construction. We went in Sept 2022 and it was under construction then as well
No pool and the 1st floor had half floor stairs to climb
10.0
Clean and affordable. The breakfast is pretty simple which is fine by me. I’ve been coming to this hotel off and on for a long time now and have not been dissatisfied. Rooms are clean and quiet. It’s also on the side of Richmond that’s active with stores and restaurants.
Not really nothing to dislike about. They’re in the middle of upgrading the hotel so they’re working on updating the rooms and stuff. The pool is still closed but you’re told all of that before you come there.
7.0
Pillows were comfy and so was bed, it was nice and quiet also. But the fitted sheet was torn and I really didn’t want the room with jacuzzi. Staff was friendly when we arrived except for morning staff at counter.
Morning staff at counter and breakfast was awful.
10.0
Everything. Every time I drive up to Richmond, this place has been like my go to spot for about 4 years. the rooms are nice size and comfortable. The price is great. The rooms are clean. I’ve never had a bad experience with staff. The morning breakfast is good. simple but good. My recent stay there I was put on the 4th floor. They are currently remodeling the property but there was no noise at all. I will continue to make this my goto place to stay when I come up.
I have nothing bad to say
7.0
Bed was comfortable. Seemed clean.
Internet terrible. Couldn’t download apps or attachments. Breakfast substandard, waffles or pancakes.
10.0
Vending on every floor. Awesome breakfast love LOVE the diy waffle maker.
7.0
good location
refrigerator didn't work, thermostat on the heat didn't work
5.0
The breakfast was very limited, front desk staff was knowledgeable
I chose this place because of the pool, no pool, breakfast was limited
5.0
the hotel was fairly inexpensive, and in a great location in the middle of town. convenient to get to everything you need.
The sheets were heavily stained, there was rust and mold in the shower. The toilet hardly flushed, and the elevator was very unsteady. the entire floor had a strange chemical smell (probably due to the guest laundry being on that floor)
1.0
We didn’t like anything about the property other than the pillows were comfortable.
The staff was not friendly. One was outside on her phone smoking and blew all of the smoke in our face as she walked in. The lobby was leaking when we walked in. The pool was shut down. The elevator was tiny and felt like it was falling every time it stopped. The room was disgusting. The vent cover was full of dust and laying on the back of our toilet. The vent was full of dust. The bed sheets were stained and well as the comforter. The rooms were tiny. Like I said, nothing positive to say.
5.0
the breakfast was very minimal selection and my room was not cleaned as requested.
2.0
That it had hot water for showering.
The indoor pool which was one of main reasons for booking was shut down due to maintenance and was not on the website that at the time it wasn't available. The building was very dirty and run down things falling off walls the walls were busted up.
6.0
close to local activities
traffic and train noise. depending on whether or not you’re a light sleeper you may wish to have earplugs with you.
also, not much on breakfast.
3.0
The room was clean and tidy. Very nice. The bed was comfortable and the room temperature was amazing! Felt very comfortable and relaxed
The desk clerk asked for a $150 cash deposit, which she just stuck in a drawer wrapped in my invoice (?). This is a highly unusual practice and very inconvenient. I asked if it could be done on my card and she said ‘no’; it had to be $150 cash. I used the ATM there and was charged $3. I did receive my money back the next morning when I asked, but that was horrible. A cash deposit that was more than the rent of the room is highly unacceptable.
I asked a friend from Chicago who used the same hotel to visit me in November and he did not have to pay a cash deposit at all. I suspect that the staff person looked at me and decided to treat me differently. That's all I can come up with. I just had myself and my bag. I don't have any other explanation other than that I was Black. Honestly, I've never been asked for a cash deposit for a room. She was extremely off-putting and had an antiquated demeanor. Would not recommend.
8.0
the drain in the bathtub didn’t drain at all.
FAQs
How much does this hotel cost compared to others in Indiana?
The average price for a rental in Indiana is $140 per night. This rental is $66 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn and Conference Center Richmond. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Quality Inn and Conference Center Richmond. Enjoy the water!
Is Quality Inn and Conference Center Richmond pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Quality Inn and Conference Center Richmond?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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