The Hermitage Hotel

Top rated by guests
Property building
The Hermitage Hotel Hotel in East Nashville
Property building
Lobby or reception
Lobby or reception
review stars
9.6Outstanding
(171 Ratings)
"Historic building, great central location, friendly and helpful staff, luxurious room, excellent restaurant - the overall experience was about as good as I could imagine."
Verified guest
Don't miss out! Price and availability may change
9.6 / 10
Outstanding(171 Ratings)

Hotel in East Nashville, TN

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area

About this hotel

Elegant Accommodations

Amenities

Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Laundry services
Electric Vehicle Charging Station
Ironing facilities
Safe
Childcare services
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of East Nashville, TN


Available Rooms

Ratings and reviews

9.6 / 10
Outstanding(171 Ratings)
100% verified reviews
9 / 10Outstanding·Sep 2026
Everything from day 2 onwards
The lobby area was closed to guests when we arrived as the Hotel was hosting a wedding. The first day/night we felt like we shouldn't have been there...
9 / 10Outstanding·Sep 2026
Location, and history of the premises. The bellmen were extremely friendly and welcoming each time we returned to the hotel. The morning coffee was a welcome treat.
The front desk staff had no energy, was a bit surprised they didn’t have the same energy of the bellmen
10 / 10Outstanding·Aug 2026
Historic building, great central location, friendly and helpful staff, luxurious room, excellent restaurant - the overall experience was about as good as I could imagine.
Of course you pay for this level of luxury. Value is subjective but I feel you do get what you pay for here.
6 / 10Average·Mar 2026
Our checkout experience was extremely poor. Since we had a flight at 7:00 AM, we left the hotel at 5:00 AM. Despite being such a high-end property, there was only one staff member available. When we arrived at the front desk, he told us the system was already closed and that he couldn’t review the documents, even though I had not yet been able to check or confirm the extra charges. Because he was the only person working, he then left to retrieve our car. Meanwhile, we realized that we had forgotten our bag inside the hotel. As the doors were locked, I was unable to re-enter the property to retrieve it. We repeatedly called the hotel and rang the bell multiple times, and in the process of trying not to leave our belongings behind, we were at risk of missing our flight. It is absolutely unacceptable for a property of this level that guests cannot re-enter the hotel for nearly 20 minutes—especially considering that my passport was still inside the lobby, as I wasn’t even sure whether the checkout process had been properly completed. Additionally, I had ordered balloons as a surprise for my sister’s birthday. On one document, the charge was around $185, while on another it was over $200. I cannot understand how balloons could cost a total of $385–400. It is also very concerning that a single staff member was responsible for valet, checkout, and door duties all at once in such an expensive, five-star hotel.

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at The Hermitage Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Hermitage Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Hermitage Hotel?

We found 26 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.


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