Four Points by Sheraton Dallas Fort Worth Airport North

Clean, nice rooms, very safe and staff was great

No microwave in room

Clean, new, comfortable and convenient. Good value for price.

Breakfast was nothing special (buffet style with a few things), usually it is included in stays but I was charged a whopping $19 for it.

Great location.

The bed was either comfy, or I was too tired to notice that it was uncomfortable, but I slept like a rock.

They didn’t answer the phone, so I wasn’t able to take advantage of their airport shuttle and had to pay $50 for an Uber from the airport in the middle of the night. The staff at the front desk was arranging a shuttle transport when I was checking in and she told me that their policy was to take care of a line at the front desk before answering the phone. So basically if they are helping someone at the front desk, they will not answer the phone. I understand the theory behind it, but at least pick up the phone and ask the person on the phone to hold. She then told me that there was a manager on site if I wanted to talk to the manager. Like WTF, why can’t the manager answer phones if they are on site. The manager wasn’t at the front desk helping people at the front desk. Their was hair and pubes all over the bathroom, there wasn’t a TV remote anywhere in site, so I couldn’t watch TV, and half the lights in the room didn’t work. The cherry on top? The house keepers knocked on my door multiple times starting at 6am and then didn’t stop knocking until I answered the door, and then would apologize. Like WTF!? I legit just wanted to sleep.