Hotel in Slovakia
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
A historic building dating from the 16th century, the Hotel Arcade can be found on a small square in the center of Banská Bystrica.
Amenities
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Accessible Parking
Smoking allowed
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Slovakia
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
This hotel is located very good , close to center 1 minute walk , and very comftable , restaurants in the center , coffee shops , it has parking below , and spotless clean ,bed are super cosy , shower very good and clean , quiet area ,elevator , good breakfast.
Sorry that parking is with extra fee , I wish there was big sign on main street to see hotel entrance.
9 / 10Outstanding·Sep 2026
Room was very comfortable
nothing
10 / 10Outstanding·Aug 2026
Everything
Nothing
6 / 10Average·Jul 2025
Arcade is the first proper hotel in Banská Bystrica whose standards match the year 2025 and the size of the city. It is located just a 3-minute walk from SNP Square, the main square in Banská Bystrica. The hotel is new, clean, and has an underground garage where you can park comfortably at a very reasonable price. The front desk staff were polite and professional in their communication.
However, during checkout, they forgot to ask the usual question — whether everything was alright and if we enjoyed our stay.
The hotel suffers from all the typical issues of new, just-starting hotels, and of hotels where management doesn't care about the quality of services provided.
The minibar fridge in the room generated more heat than cold — all the drinks were warm despite the fridge being on. Its cooling capacity was so minimal that it couldn’t chill anything stored inside. The same goes for the air conditioning: we set it to 23°C, but after running it all night with the balcony doors closed, the temperature in the room was still 25.5°C in the morning.
In the hallways, there were cleaning staff shoes left in random spots — I didn’t quite understand the reasoning behind this. I did notice that the cleaners always take off their shoes in front of the room they’re cleaning, but the shoes weren’t just in front of rooms — they were scattered around the hotel.
The mattress on the bed was smaller than the bed frame itself.
Breakfast is a separate story — unfortunately, this isn’t a problem unique to this hotel. The coffee was terrible, and the artificial juice from a fancy-looking dispenser was nearly undrinkable. On the positive side, the scrambled eggs were very well prepared — I appreciate that. However, there was a lack of cheese, ham, fruit, and pastries on the tables. For a room that costs €150 per night for two people, breakfast should not look like this.
Hotels don’t lose or make money on breakfast — but this one clearly doesn't follow that principle.
$$$$
Top rated by guests
9.4Outstanding
(936 Ratings)
"This hotel is located very good , close to center 1 minute walk , and very comftable , restaurants in the center , coffee shops , it has parking below , and spotless clean ,bed are super cosy , showe..."
Verified guestDon't miss out! Price and availability may change
