Guy too old for the job there after specified check-in time. He gave me a remote and air remote that both didn't work; when I complained he gave me a tv remote that worked.

clean rooms

very noise in hotel all hours of the night and staff will do nothing about it.

I chose this hotel due to the close proximity to the bus terminal. I had just a backpack and found the location across the road very convienent for my needs. The reception area of the hotel has a very comfortable seating area, with bathrooms, television, easy access to microwave and coffee maker. The receptionist was very inviting and made my reservation through Booking hassle free. I even got a discount due to my Genius discount which was appreciated. The room #10 that I received was nothing special but the major necessities were met and everything worked and seemed clean. I felt my room was secure, the hot water in the shower was at a perfect temperature, the ceiling fan and windows provided very good ventilation. There is drain cover in the shower to keep out any of potential odors. The price is still decent on the weekends even when prices at nearby hotels increase. I have stayed at other hotels nearby that were charging double the price and yet had a better experience at Hotel Esperanza

The soap brand is cheap but it's the usual for a budget hotel but I brought my own bar of soap and shampoo from a previous hotel stay it wss not a problem. It seems like cash is the way to pay especially for a shorter stay. Apparently they do have a way to pay by card but probably for longer stays.

It is located on the main road and is close to the Malecón. Also the staff was very friendly and always attentive.

Everything was great and everything went great, nice little hotel that was great for my needs

everything was great

Está en un buen lugar, cerca de la playa y fácil llegar al centro. It’s a great place, close to the beach and easy to get down town.

A very good location

Nice place. Good location

a few mosquitos at night