Right in the middle of the city, good location, nice ladies at the reception, clean, simple room, but everything you need for a rest. Nice breakfast, it is perfect to start a day on the fresh air on the terrace with a cup of tea or coffee.

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Very warm reception and homely vibe.

Very good breakfast, aesthetically served😀

Fantastic location. The staff is extremely friendly and helpful.

Breakfast could be richer

More or less everything

insecure WiFi, rather erratic

The staff were super - I arrived quite late on a Sunday night but the lady in reception was still really helpful and friendly in a genuine way ( not a kind of I'm being paid to be nice to you kind of way) - breakfast was also delicious and the location is really central only a short walk to the HBF and practically right bang in the centre

Same as above.

Location, cleanliness and helpful staff.

This is an absolutely fantastic hotel. HIghly recommended. The staff were all very accomodative and spoke good English. Rooms were very clean and the location was fantastic. Bus stop is 50 steps away and the old town was just around the corner. We accidentally left our passports and they immediately called us and offered us if we want it to be posted to our home. After 2 days, it was DHL to us. Superb!

Efficient, helpful and friendly staff Clean room Good breakfast Perfect location right in the city centre

The fact that there's no lift

Perfekte Location und überaus freundliches Personal.

Kettle in room much appreciated.

View

Perfect location!

Fantastic location; right across the Marienkirche. You could really hear the clanging of the bells, which was rather special. Room was really clean. It was nice to have tea making facilities in the room. Staff very friendly and helpful with finding out timings for church service and concerts.

The staff is very friendly. The location is just perfect. The room is good: comfortable bed, very clean, silent (even being in the first floor). The breakfast, besides very tasty came up in such small portions (for a 90 Kg man, the yogurt portion with musli wasn't big enough).

Because of the pandemic the breakfast service was a bit confusing. Besides we have pre-ordered all the items as requested by the reception, they were not prepared on time. We got 2 raw eggs instead of cooked ones. It was missing the butter and other items. As mentioned before some items were in very small portions. We truly believe that the staff was doing the best, but this is something they should put an eye to improve. Definitely we will stay there again once we come back to Lübeck!

Modern hotel in central location. Exceptionally helpful & friendly staff. Breakfast was superb - best meal we had in Lübeck.

Nothing.