Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Do not book your stay at this place!
NOTHING. ZERO communication from the time I made the reservation, through the following days before I arrived, and even when I was left stranded outside the property.
EVERYTHING! Worst experience I've had booking through booking.com. Unresponsive hosts, extremely vague directions on where the exact entrance was. The address given literally has three separate possible entrances all next to each other; two of the entrances are private residences! I knocked on the first one and an angry woman came out telling me to get away from HER door. The second door I knocked on was more helpful; the owner politely pointed me to the place next door. Then in plain English he said, "This happens a lot."
I ended up sitting on the curb with my suitcases for an hour trying to talk to anyone on the property's phone number listed on booking.com. Nothing. No voice mail, no reply, no text. NOTHING.
After dragging my heavy luggage uphill to a 7-11 600 meters away, I was able to call booking.com. I was told my reservation had been canceled. Their rep helped me book another hotel which cost me another $35 in cab fare.
Obviously, the rate for a very late booking cost more than double what my original reservation did. I had no choice but to take it since I was pretty exhausted and starving and it was getting very late at night.
It was by far, the WORST experience I had using booking.com's platform.
I hope they do a review of this place and I hope they (Booking.com).drop SHITamake from their website. It's extremely bad for PR and for longtime customers like me.
(I enclosed a photo of me stranded outside the place in the dark with my luggage.)
1 / 10
Terrible experience. Booking.com intervened promptly upon report.
The key was not where it was supposed to be. I tried to contact the owner through this website and also by cellphone, but no reply. I had to give up using the facility and had to find a place to stay in the rain.
The owner has not replied or contacted me until today.
[edit on Oct 31] Thank you very much Booking.com for your prompt intervention. I confirmed that the entire payment was credited back.
4 / 10
Very mid
The location of the appartement
The appartement wasnt clean, it was very dusty with lots of small debris on the ground and there was mold in the ac unit and behind the mirror in the shower
10 / 10
Great hotel for the price
Very convenient location! Also in a very quiet neighborhood which is so relaxing at night.
Es fácil de encontrar para estas unas noches está bastante bien, sector tranquilo
Nada en realidad
10 / 10Outstanding·Jan 2026
Very convenient location! Also in a very quiet neighborhood which is so relaxing at night.
9 / 10Outstanding·Dec 2025
Spokojna okolica, blisko na Hikifune i Skytree, niedaleko knajpy i sklep. 20 minut piechotą na Asakusa, w środku nic nie brakuje, prawdziwa japońska kawalerka, można się poczuć jak Japończyk. Łatwe zameldowanie i wymeldowanie.
Nie dało się zaciemnić górnego okna, nie było gdzie powiesić ręcznika. Mało istotne rzeczy.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Shitamachi Base. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Shitamachi Base pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shitamachi Base?
We found 11 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Living
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Smoking allowed
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Japan
Ratings and reviews
7.7 / 10
Good(145 Ratings)
100% verified reviews
10 / 10Outstanding·Mar 2026
Es fácil de encontrar para estas unas noches está bastante bien, sector tranquilo
Nada en realidad
10 / 10Outstanding·Jan 2026
Very convenient location! Also in a very quiet neighborhood which is so relaxing at night.
9 / 10Outstanding·Dec 2025
Spokojna okolica, blisko na Hikifune i Skytree, niedaleko knajpy i sklep. 20 minut piechotą na Asakusa, w środku nic nie brakuje, prawdziwa japońska kawalerka, można się poczuć jak Japończyk. Łatwe zameldowanie i wymeldowanie.
Nie dało się zaciemnić górnego okna, nie było gdzie powiesić ręcznika. Mało istotne rzeczy.
6 / 10Average·Nov 2025
清潔感
テレビがなかった。
$$$$
7.7Good
(145 Ratings)
"Very convenient location! Also in a very quiet neighborhood which is so relaxing at night."
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Japan
About this apartment rental
Comfortable Living
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Smoking allowed
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Shitamachi Base. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Shitamachi Base pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shitamachi Base?
We found 11 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
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