Resort in Burgas Province
4-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this resort
Beachfront Location
Amenities
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Garden
Laundry services
Beach front
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Cleaning products
Map of Burgas Province
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Aug 2023
Tasty and varied breakfast
No cleaning every morning, no picking up the rubbish.
At breakfast if you can't go down to the restaurant or you want to eat in your room you can't because the hotel policy doesn't allow you to take your food, for which you pay 16 euro/day, to your room.
No bathroom cleaning products for each person in the room
If you did not pay for the all inclusive and want to have dinner at the hotels restaurant you have to pay 35 euro.
8 / 10Excellent·Aug 2023
Pools and beach
The waitresses look miserable and they find it hard to smile
9 / 10Outstanding·Aug 2023
very clean, the outside (pools, gardens, etc) are fantastic. 3 pools, 2 slides. on-site actives for kids and adults. spacious apartments. very nice staff.
horrible beds, really the worst ones I have had for some time now. the rooms are somehow outdated - needs re-polishing.
8 / 10Excellent·Aug 2023
Food was plenty and varied from day to day. Decent quality.
The room was clean and had all we needed: iron, ironing board, kettle, electric stove, fridge, AC, hair dryer.
There was also a washing machine which proved very useful for our longer stay. The room was cleaned everyday.
The staff was helpful and welcoming with a minor exception, detailed below.
The pools and water slides were great for the kids.
They organized a lot of activities for kids.
Our soap in the room finished after 4 or 5 days; we asked for another and the reception said it is not possible... Say whaaat??!
I did not like the smell of the liquid shower gell/shampoo. It was the most horrible smelling one I have seen. This should be more neutral.
There was a free dinner offered which we had to book at one of the restaurants they offered. We wanted to book it on Monday evening, and found out on Saturday that Sunday and Monday are not working days for those restaurants; also, we had to book one day in advance, so Saturday was also not possible. I don't know if it was true. I just accepted and went on, I had plenty of food anyway. But it left me wondering what else could I have tried and missed.
I didn't like that Russian tourists are allowed to come. I would simply forbid them in the country.
Lastly, maybe it was bacteria/viruses from the sea, from the food, from the tables or from all of them. But for 3 days out 7 I had a crazy amount of vomit and bad stools. Since none in the group had it as well, I have no idea what caused it and it is unfair to blame the hotel. They were cleaning the tables after everyone and the food seemed mostly fine. But you can imagine it left me void of the good feeling. I've heard many roumors about waste water being dumped in the sea. If true, that might be it. But I can only suspect.
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Top rated by guests
8.9Excellent
(65 Ratings)
"The hotel is located very close to the beach and has 3 swimming pools (with slides ) which is so good if you have kids, everything is close and you don’t need to go for a long distance. Food is very ..."
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