Hotel in Santos
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Located in Santos, just 98 feet from Gonzaga Beach, Parque Balneário Hotel Santos by Castelo Itaipava offers stylish rooms with free internet. The outdoor swimming pool features sea views and there is a hydro-massage hot tub.
Amenities
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Beach access
Shared living spaces
Laundry services
Accessible Parking
Beach front
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Santos
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Mar 2026
The partial view of the ocean was very awesome! My wife and I loved the view and the lobby of the hotel and hotel staff were very helpful and pleasant. We loved it's proximity to the beach and how safe we felt there. The breakfast was also quite amazing.
Didn't love the bathroom. It is showing signs of needing to be upgraded. It wasn't unclean, but just dated and showing wear and tear. It worked out fine, but wasn't as clean feeling as we would have liked, but in the end it worked out fine.
8 / 10Excellent·Feb 2026
Very good location
A bit old style
8 / 10Excellent·Dec 2025
location,
breakfast
personal
pool
bathroom
fitness room
6 / 10Average·Feb 2026
The infrastructure and location of the hotel were very good. The rooms were very spacious and the amenities were excellent. The staff was friendly…
I went with a big family group and in total we occupied 6 rooms at the hotel. 5 of the 6 rooms had fitted sheets on the beds but no top sheets. The service to get those sorted for us was slow and inefficient.
Dinner at the hotel restaurant was inedible. The consensus among our family was that the chef must’ve been off that evening because the dishes were very poorly presented and completely unappetizing. We left few of our dishes untouched. The staff was kind enough to not charge for one of the dishes that had not been eaten, but they said “the staff in the back tried it and it tasted exactly as it should — perhaps it lacked a bit of salt”. The truth is the seafood from the seafood pasta dish tasted completely off and had an odd cinnamon odour. I wouldn’t recommend the restaurant to anyone. We should’ve taken the hint when we walked in that there was absolutely no one else eating at the restaurant.
Breakfast was served in the same spot and since it was paid for we gave it a second shot. The experience at breakfast was much better, but my sister-in-law did unfortunately grab one of those mini packaged butters, and it was totally mouldy.
Aside from these things, the hotel infrastructure and amenities were great and for this reason alone I would go back (knowing what to avoid and look out for).
$$$$
Top rated by guests
8.6Excellent
(3,925 Ratings)
"Location, breakfast, friendly staff, facilities (outlets, tv, ac, ocean view"
Verified guestDon't miss out! Price and availability may change
