Everything was very good quality and the staff were excellent. Breakfast was good and the bar team were really nice. Gym, snooker room and pool were great. Highlight was the outside restaurant and the coffee shop.

Bar and room service closed a little bit early but it did not ruin my holiday or anything.

went there for the kids' competition and it was a convenient choice (free shuttle bus to and from sports venue). the lobby and the buildings in general didn't look grand, the elevator was very small, but the room was very spacious with microwave, coffee sachets, kettle, and fridge etc. there was a big balcony with drying rack so that was very conducive. in the bathroom the shower looked very dirty with yellow stains on the tiles, i had to shower in the tub. the bathroom sink had a problem letting water going down. the tap water smells very bad and can't be used for brushing teeth. during the first night the room seemed somewhat dirty, but i didn't bother to complain as i arrived late at night. however, starting from the second night the room was very clean (the shower stains remained though). the breakfast was ok, not a lot of choices but enough to make you full. i thought lunch and dinner there were pretty decent, very reasonably priced and very tasty. staff generally very friendly and helpful. if my kids go to competition again at the same venue, i probably would choose this hotel again; that being said, it is not recommended to people who don't HAVE TO BE confined in that area. it is thailand and at similar prices you would probably have a lot of choices and get much better deals.

see above

everyone got upgraded to 50 square meters deluxe room for FREE

no bidet

restaurant and staff helpful and food choices good. the room configuration is good.

the bed is very hard and firm and felt like a rock, only 2 pillows provided, was a bit of dust/hair in wardrobe drawers and on the side table that should be cleaned better, and our air con this time was not good compared to last visit.

the environment is nice, and the building looks new and clean

the bed in the room is very hard, not comfortable

Good hotel and Iliked the outdoor area for drinking and eating. The room was one of the best.

The pool was fine but although there were two sunbeds no soft covers and no staff at the pool and no pool towels. Asked reception who said then wold send someone. No-one turned up. The pool room had two air conditioners not on and the controller did not work, The room wasw too hot to stay in

It's awesome experience for me to stay one weeks. I feel comfortable same like my Home stay. Staffs are very much kind, helpful, friendly social in all manners. Rooms are very neat & tidy on all days. Our belongings are very safe to keep in rooms. They are providing comfortable shuttles as reqd.

I love to say about Hotel Manager Mr.TIn. He is such a nice, kind & friendly person to support us 24x7 days round the clock. Foods are delicious & social to our health both Veg & Non-Veg. Especially seafoods. Many varieties with choice of restaurants inside depends upon our taste. Love to come again & again....

Reception were very friendly and helpful. Staff responded quickly when we asked for extra towels and pillows. I like having the kitchenette in our room but there was nothing provided except 2 tea cups and 2 water cups with tea/coffee/sugar. Be good to have bowls and plates in case we cut fruit or heat up food. The restaurant has nice Thai food.

The wardrobe area/drawers need a bit of cleaning. It was hard to communicate with the restaurant staff to order meals as they don’t speak so much English, so I feel bad for them because some foreign customers are getting very angry and upset at them but they are trying their best. Maybe better to have online ordering system to avoid communication problems?