Appart-Hotel Amina Resort & Spa

Very happy with the rooms and the customer service of the staff, would be happy to book again with them in the future.

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The hotel has the following positives 1. It’s in a very good and upmarket location 2. You can walk to Manara Mall (just about 6-7 min walk) and the mall has a Carrefour for your basic needs should you decide to use the kitchen facility of the apartment 3. If you are travelling light in terms of luggage, you can also walk to Marrakech Train station which is about 15-17 min walk from the apartment. 4. Enroute to the station, you also get money exchange booth if that is something that you will need. 5. The 2-bedroom apartment that we booked was big, spacious and it had basic kitchen stuff like utensils, plates, glasses, kitchen knives etc. etc. The apartment had a fridge too but no washing machine. 6. The apartment gets cleaned every day and towels etc. gets replaced should you want them to. Which is a very positive thing. 7. The reception staff is extremely courteous and friendly. 8. The medina and Jamaa El Fna is about 2.5kms away. So you may want to take a taxi or walk if you are OK to walk the distance. 9. The beds were comfortable. Hot and cold water was available but you need to be careful with the knobs as the water gets really hot. So you need to manage the mix carefully. 10. All rooms had air conditioning but we didn’t need it much as the weather was very good during our visit.

We felt that, for the price we paid, the apartment wasn’t upto the mark in the following aspects… 1. The kitchen facility & cabinets are dated. So are the quality of some other furnitures like the dining table etc. 2. Some windows weren’t closing properly and we felt that the apartment needs an overhaul and upgrade. 3. One of the bathroom showers was also in a broken state and we expected better fittings for the price that we paid. 4. We did complain to the reception but it wasn’t repaired. (It was working but it was in a poor state) 5. The elevator is too small and if you are more than 2 people and lots of luggage you may have to make multiple trips to get your luggage in as well as out.

The room size and facilities in the room

It was advertised as resort spa with hammam and it didn’t.

Close to the airport, quiet location, clean and helpful staff