WoodSpring Suites St Louis St Charles
About this hotel
WoodSpring Suites St Louis St Charles is a 2-star property situated in St. Charles. Free WiFi is available and private parking can be arranged at an extra charge.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Map of Saint Charles, MO
Hotel in Saint Charles, MO
Reasons to book
Free cancellationFull refund if you change your mind
Great for pets
Includes essentialsPets allowed, Kitchen / Kitchenette, Air conditioner and more
$$$$
Reviews
2.5/5.0
Average(135 Reviews)
100% verified reviews1.0
I didnt like ANYTHING!
They demanded $100 cash deposit when I arrived and denied me a room when I didn't pay up, then charged my card for the stay anyway.
The staff was rude, the place was dirty... I'm glad I didn't stay, but now I need my money back.....
I had to file a dispute with my credit card company because the hotel said they could not refund my money.
Everything
7.0
Location and price
It has a full kitchen but you have to buy or have your own utensils and you have to pay extra for daily change of towels
10.0
Cost and efficiency
NA
5.0
Location
Cleanliness
1.0
We don't like nothing in there
It's looks like they stop 30 year's ago
We're dirty
Bed's, not acceptable
People drinking beer and smoking weeds by the front entrance
Finally we go to different hotel
9.0
Great place. Friendly staff, clean facility, and good value. The room just that... A room. If you want turndown service and breakfast, this isnt your place. If you need a studio type room for as long as you need, you got it. You request linen and housekeeping but it really isnt that hard to sweep the room. Treat it like a temporary apartment and youre good. Safe, convenient location, pet friendly, non smoking. Hallways usually smell like someone's cooking soup. Great place to land for a while if things are up in the air. Note, we brought our own bedding, a lamp, dishes, coffeepot and towels. They supply bedding and towels but not kitchen equipment. Full size fridge is cool too.
The comically slow elevator. I mean if youre in a hurry, take the stairs. Leave a few minutes early. Use the bathroom. It's sloooow. But like, is that really the most important thing?
1.0
I did not like anything about this hotel worst experience I have ever had!!!
Lol everything the bed was very uncomfortable hard squeaky and it was a cot bed wasn't even a real bed plus we left the next day to go sightseeing and our door wouldn't even shut and lock plus they have a kitchenette but no dishes silverware or pots and pans!!!
2.0
Why supply a kitchenette and NO cookware? People don't travel with pots and pans.
Even average custome service DOES NOT charge you a 10 dollar fee for forgetting your key card in your room and needing a new one
6.0
Fairly reasonable for a reasonable price. It is extended stay therefore there are a lot of families with children are living there for long-term.
Fairly reasonable for a reasonable price. It is extended stay therefore there are a lot of families with children are living there for long-term.
1.0
Very clean nice kitchenette.
The staff were on a witch hunt, very gossipy, made sure every one heard the business of other residents. I had to wait 20 minutes while the check in desk made a seen on the phone for everyone to hear where other staff congregated to listen in on. And act like they were there to witness. The staff seem to dwell on drama, gossipy, and a form of being in power. They kept my money, for a one sided verbal encounter because was asked for a mop. They screamed call 911! Even other customers were shocked .
1.0
I didn't like anything. They where very rude. Wouldn't provide services. Won't refund me for a room I didn't use. The Management never respond. Refused to help me. I had to leave and sleep in my car. Very unprofessional. I would never go hear again.
2.0
There was no breakfast. The only thing I liked was the location
The beds were horrible, and all four mattresses were different. One was broken down with springs sticking through. You could only get 2 towels per room even though we had more than two people in the room. I have NEVER heard of this. They expect you to turn in a used towel in order to get a replacement and refused to give us enough towels for each person in the room. They did not have hand towels at ALL.
8.0
Price
1.0
Rude got threatened and didnt stay but charged me anyway
Nothing
1.0
Nothing
I booked a room and was given a confirmation, but when I arrived 2 hours later, there were no availability. All the hotels were booked. I worked 16 hours that day and was super tired. Saint Louis, Missouri hotels were booked. I had to drive almost 3 hours for a room, I am beyond upset.I will never book Woodspring Suites ever in my entire life.
10.0
Excellent place for night or extended.Very Clean Exceptionaly corteous qnd helpful staff..Fairest price for the lication.
Thank You Woodsprings for making ebery stay a pleasant one.
I liked everything,first review I think i've ever got to write that in.
1.0
I can't really say, because I didn't get to stay, When I got there they told me they had a fire. Even though I just Maid Maid the reservation About 20 minutes beforehand that day and Had no rooms available?
The girl who Informed me there were no rooms because of the fire Did not have the greatest attitude in the world OR any answers about the Refund, Remember, They are the ones that sent me away?
6.0
Convenience location is what I like most.
Some rooms smell like house of dogs, so terrible had to switch twice. Smoking is common in the hallways with very little control from the staff.
1.0
Nothing
Everything,I got charged for a double room and recieved a single room.They locked me out of my room because they forgot to charge me tax,and came to the door multiple times before it was check out time I felt like i was being rushed out.
FAQs
How much does this hotel cost compared to others in Saint Charles?
The average price for a rental in Saint Charles is $129 per night. This rental is $86 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at WoodSpring Suites St Louis St Charles. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is WoodSpring Suites St Louis St Charles pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at WoodSpring Suites St Louis St Charles?
We found 8 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.
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