Sierra Palms Resort
About this bed and breakfast
Nestled in Freetown, this lovely bed and breakfast for $111 per night is a fantastic option for your next vacation. Upscale bed & breakfast on the beach, near Lumley Beach Guests at this beach bed & breakfast will appreciate convenient onsite amenities such as barbecue grills and a picnic area. Sierra Palms Resort offers 44 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Freetown bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and refrigerators can be requested. Recreational amenities at the bed & breakfast include an outdoor pool.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Garden
Map of Freetown
Reviews
3.9/5.0
Good(59 Reviews)
6.0
The Manager’s customer service was terrible - during check - in at hotel, I requested for a sea view room, receptionist nicely informed me that rooms will be available by the 2nd day but I need to talk to the manager. Unfortunately, when I spoke with the manager he said because I booked with Expedia it won’t be possible. I told him that I am only requesting for a sea view and if it needs any additional payment as upgrade then I can pay. He walked away without responding which I think was rude. As manager I was expecting much from him in terms of customer service.
2.0
Lost power many time, we were stuck in the elevator because of it. Otherwise a good stay
2.0
Property was not well kept, I had to move to three different rooms before I settled to the third room. Stayed at this property for 9 days and half of those days, elevator was not working. I was on the 4th floor with bad knees so you can imagine. The shower and sink water was dirty (red coloration and taste like acid). Bathroom and room smells terribly. Staffs at the front desk and restaurant were very nice and accommodating but the facility service and cleanliness is poor.
10.0
I really like it.
5.0
Everything about this hotel is excellent
1.0
Customer service was terrible and slow. Receptionists were extremely rude and housekeeping often forgot towels in the room, which would take 7 or 8 trips and multiple hours to the receptionist to get. Breakfast is poor quality; some of the worst coffee I’ve ever had and pastries were often stale. Rooms are poor quality, stained towels and sheets, I had a broken shower that it took two days to fix, again because of an unresponsive reception. For the amount they charge, it’s extremely poor value. Stay somewhere else.
3.0
Stayed for 2 nights in Sierra Palms, this was our third visit. The location is great, staff
5.0
Clean, nice and helpful staffs
4.0
Nice clean spacious room in convenient location with helpful staff.
2.0
Confortable and quiet room with amazing view
1.0
Flooded bathroom & requested extra charges for room change
5.0
This is some of the best hotels in Freetown. I felt safe and got all the help I needed from the hotel staff.
3.0
I came to this hotel hoping to get a view of the beach, upon arrival, I was told that the room that I booked was not a sea view room. I will be getting a view of the pool. I asked if I can change that, I was told the hotel was booked to capacity. The room was not ready when I arrived, I had to wait 40 mins in the lobby before they could give me a room that I reserved. I was not impressed by the look of the room, it looks old inside and the bathroom was dull, more bright lights would be better. For the amount of money that I payed, I expected more. To make matters worst, the WiFi is horrible. My data was faster than their WiFi. When I called to complain, I was told they are working on it and the problem would be resolved soon. The next morning, still the same issue.
3.0
Experience was great! I accidentally booked a room for a twin bed but they kindly upgraded me to a sea view suite with no additional cost. This is my go-to hotel in Lumely Beach area. This was my third stay at Sierra Palms and each time I am pleased with the experience. Great service also.
5.0
The team where very nice and the manager Ahmed was very helpful. The place is clean and will surely recommend this place.
1.0
Not a resort hotel. This is a one star hotel. Very run down in the back end but put up a flashy facade up front. Bed is unstable and breaks down frequently. Asked to change room and same happens. The bathrooms are gross and dilapidated
Just a flimsy shower curtain with soap scum and no tub. Stand only. The bathroom door very squeaky and noisy will wake partner up at night. Asked for maintenance to apply grease but fell n deaf ears. It’s a glorified bed and breakfast and very overpriced. Have stayed in 3 other hotels in Freetown and this is the worst. Lest I forget very substandard tv and internet and of course no alcohol served in this hotel.
5.0
Very good hotel
Quite happy with service
Hotel staff are very hard working and friendly.
Would recommend this hotel.
12/3/2020
3.0
This is by far the best hotel to stay at in Freetown because the location is outstanding and the customer services are out of this world. The hotel is close to everything a tourist is interested in seeing. I showed up early due to an error on my part and the manager upgraded my room and made sure I didn’t suffer because of the error. The employees are extremely friendly and have great attitude. I will definitely be staying at Sierra Palms again.
4.0
The restaurant in incorporated into the hotel. Great food
2.0
maz view, quiet and professional.
2.5
Very helpful management, my luggage was delayed and the manager gave me one of his own shirts so I could go to my meeting. Unfortunately the swimming pool and beach bar was not quite ready during my stay but it looks like it will be great when finished.
0.5
This was the worst experience ever.. The staff were professional but the premises was run down. Their toilet seats were broken and the view was unpleasant as it faced a construction site with horrible red sands
2.0
Its about African standard but I want to say to owner: I fully understand its very hard to operate / provide hotel services in Africa but please continue as well as work on further improvements. Hope to visit you soon
5.0
Comfortable room with great balcony and views. Good buffet breakfast and efficient room service. If you have any problems they will make sure you are looked after.
4.0
I did not like the menu selection. Did not like when owners would open the door between the restaurant and patio and leave the open. I don't like eating with an abundance of flies. I did not like the food that was in warming trays doing breakfast was not warm.
5.0
I liked it's proximity to the beach and the views form my hotel room over the sea. The food was also excellent and the staff were very friendly and helpful.
2.5
Great place
3.0
No gym. I was charved room service while sitting i the restaurant!
3.0
What i didnt like is theres no gym and the restaurant charges room service whuke one is sittinf in rhe restaurant. Theres a bit of theft when you have to oay for room service that you didnt get
4.0
Nice hotel but beginning to fall below standards . AC not working then lights kept going off
4.0
Beautiful views of the sea. Simply breathtaking. Let down was the breakfast. I would choose again based on the room and views. Great location. Staff in restaurant need more training in hospitality. One was very unwelcoming, a turn off.
2.5
The staff was excellent
1.0
For sure this is not a 4 star hotel. Not clean, poor breakfast no amenities.
2.5
Nice hotel - pleasant staff. The pizza was fantastic.
2.0
The hotel was a nice one. Staff are pleasant and helpful. Management is also very helpful. My general experience was good but there weer some minor down sides.
1. Restaurant is small and not the typical restaurant you expect to find in a 3 or 4 star hotel. Menu was good with the exception of breakfast options which were not satisfactory. Be warned that there is no buffet breakfast or buffet lunch (if you are used to that).
2. Hotel does not serve alcohol due to the religion of the owners so if you are used to having your glass of wine or pint of beer then be advised that you wont get that at Sierra Palms. There is however a smaller hotel/restaurant next door where you can get alcohol. Its just a 30 second walk from the entrance of Sierra Palms
3. Limited TV channels which were mostly in arabic. I could not get my usual BBC and CNN news. Had to rely on my ipad for entertainment
The upside is that
1. The hotel faces the beach and its literally a 15 minute ride to the city center.
2. They offer pick up services once you cross the sea to the capital. You can also arrange for a meet and greet at the airport.
3. There is still some work going on and there are plans to have a gym on the premises so gym freaks like myself can have a good workout while on holiday.
FAQs
How much does this bed and breakfast cost compared to others in Freetown?
The average price for a rental in Freetown is $98 per night. This rental is $13 above the average.
Is parking included with this bed and breakfast?
Yes, parking is listed as an amenity at Sierra Palms Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
Yes, a swimming pool is available for use at Sierra Palms Resort. Enjoy the water!
Is Sierra Palms Resort pet friendly?
Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sierra Palms Resort?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
Explore similar vacation rentals in Freetown
Explore all rentals in FreetownFreetown travel inspiration
Read our blogGuides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World
Featured Rentals
Our Favorite Vacation Rentals With Unique Experiences
Featured Rentals
Amazing Cabin Rentals Across the Globe
Featured Rentals
Have You Ever Wanted to Stay in a Dome Rental? Now You Can
Featured Rentals
Jaw Dropping Treehouse Rentals All Over the World
Keep exploring
- Lake Tahoe Cabins
- Ruidoso Cabins
- Blue Ridge Cabins
- Estes Park Cabins
- Lake George Cabins
- Eureka Springs Cabins
- Branson Cabins
- Lake of the Ozarks Cabins
- Lake Arrowhead Cabins
- Lake Texoma Cabins
- Canyon Lake Cabins
- Sevierville Cabins
- Flagstaff Cabins
- Colorado Springs Cabins
- Hot Springs Cabins
- Bass Lake Cabins
- Buffalo River Cabins
- Possum Kingdom Lake Cabins
- Chattanooga Cabins
- Nashville Cabins
- Wears Valley Cabins
- Cloudcroft Cabins
- Deep Creek Lake Cabins
- Mammoth Lakes Cabins
- Anna Maria Islands Rentals
- Outer Banks Vacation Rentals
- Rosemary Beach Rentals
- Holden Beach Rentals
- Hilton Head Vacation Rentals
- Topsail Beach Rentals
- Kiawah Island Rentals
- Panama City Beach Rentals
- Ocean Isle Beach Rentals
- Folly Beach Rentals
- Dauphin Island Rentals
- Rehoboth Beach Rentals
- Bethany Beach Rentals
- Cape Cod Rentals
- 30A Rentals
- Seaside Florida Rentals
- Edisto Beach Rentals
- Fort Myers Beach Rentals
- Miramar Beach Rentals
- Port Aransas Rentals
- Emerald Isle Rentals
- Orange Beach Rentals
- Surfside Beach Rentals
- Hampton Beach Rentals
- Assateague Island Rentals
- Jacksonville Beach Vacation Rentals
- North Shore Vacation Rentals
- Ogunquit Vacation Rentals
- North Redington Beach Rentals
- Lido Key Vacation Rentals
- Sea Colony Rentals
- Pass A Grille Vacation Rentals
- Blue Ridge Mountain Rentals
- Vail Lodging
- Jackson Hole Lodging
- Winter Park Lodging
- Telluride Lodging
- Big Sky Rentals
- Aspen Lodging
- Park City Rentals
- Steamboat Springs Lodging
- Breckenridge Rentals
- Lake Tahoe Rentals
- Copper Mountain Lodging
- Mammoth Mountain Lodging
- Beech Mountain Rentals
- Crested Butte Rentals
- Sun Valley Lodging
- Keystone Lodging
- Taos Lodging
- Sugar Mountain Cabins
- Beaver Creek Lodging
- Deep Creek Lake Rentals
- Smith Mountain Lake Rentals
- Ocean Lakes Rentals
- Lake Anna Rentals
- Torch Lake Rentals
- Lake Winnipesaukee Rentals
- Norris Lake Rentals
- Lake Gaston Rentals
- Canyon Lake Rentals
- Lake Oconee Rentals
- Lake Wallenpaupack Rentals
- Lake Martin Rentals
- Lake Havasu Rentals
- Lake of the Ozarks Rentals
- Lake Michigan Vacation Rentals
- Lake Chelan Rentals
- Finger Lakes Rentals
- Lake Keowee Vacation Rentals
- Lake Conroe Rentals
- Lake Erie Vacation Rentals
- Lake Austin Vacation Rentals
- Sebago Lake Rentals
- Lake Tillery Rentals
- Keuka Lake Rentals