We booked two apartments. One had a sofa and was of reasonable size, while the other was without a sofa and was rather small. There wasn’t really much space where to put things in the smaller one. The bigger apartment had fine beds, but the smaller one had only very basic beds and mattresses. Still, they were okay. Both apartments had a small kitchen, fridge, kettle and a washing machine. Soap, shampoo and conditioner were provided. Check-in was very easy and smooth. We didn’t hear any neighbours (not sure if there were none or if the walls are soundproof). The location is great.

The only real complaint I have is about cleaning. While neither of the apartments was dirty per se, the level of cleaning could have been much better. The kitchen desk had stains on it (probably coffee/tea/food), and the toilet and bathroom had a lot of water stains, suggesting that no thorough cleaning was done in a long time, only very brief and somewhat negligent. Also, there were a bit of hair here and there. Both apartments show signs of wear, and in pictures, they look better than in reality. It’s not a huge difference, but you can see it.

Everything was great! Only thing I wished there was is a toaster. That's the thing I only needed for the room

I didn't like much about this place. It had a decent location I guess. Not much else.

Where to start. The kitchen didn't have utensils enough to allow two people to cook. There were no surfaces to prepare any food. I specifically rented this place because my mother has food allergies and has to prepare her own food, but cooking in this place was extremely uncomfortable. We requested extra items to cook more comfortably but nothing beyond the extremely basic was provided (we couldn't get a colander neither a bigger bowl to mix salads). The place is extremely expensive and small. The kitchen was not entirely clean. The bath and shower were clogged. The bed disassembled itself several times and I woke up falling with the mattress to the floor. Our experience at the hotel was pretty awful, I don't recommend this place. We paid a lot and got a super poor experience. Also, contacting Booking didn't help at all. This has been my worst experience in Booking ever.

Location is ok. It takes ca. 7 minutes to walk to the nearest metro station.

It would be better if nearby resterants or shopping locations ca be provided.

Big room, big space, good facilities.

Many dust all around the room. Staffs are difficult to contact (not read and answer questions in Line ) and not helpful on the check-in date. When we arrived Japan we tried to call them many times. First 2 Chinese ladies seems like not understand English. So not good impression at first time.

Quiet

Fully equipped, washing machine, kitchen, wi-fi

a bit far from the station

It was contactless

The outside/lobby area was pretty dated.

The location is 10 minutes walking distance from the Tokyo Tower, so it is convenient to take photos of the Tokyo Tower during daytime and at night. Also, the apartment is near a subway station and another JR station. The place is clean and quiet.

Maybe the check-in instruction could be a bit clearer. The room key is in a secured locker with a password that is available on a website, which requires another password from the host. Accidentally, we did not get that second password in the first place, but the host responds quickly and solved the issue professionally.

Though it was a quick on the spot adjustment to our holiday they were instantly able to help and get us situated with a very impressive room!

Comfortable

No ironing board

Location, cleanliness.

Beds were hard. Price was a little high.

The facility was new but not taken care of.

The staff did not keep their word on many occasions, all though they admitted their mistake they did not take.the.responsibility They do not speak English and they give out promises they cannot keep. So sorry to say that, I think this is my first negative review to the hotel ever.

The property provided a washing machine that was useful. And the room was okay sizeable on Tokyo standard.

There was no proper table for a meal though it provided a little kitchen.

it was spacious, comfortable and in a great location

not a lot of hanging room for washing

Clean, quiet, close to subway and convenience store.

Room key was in the lock box but in the wrong color key box. TV is small.

Close to Tokyo tower and train station.

View of Tokyo tower from room

quiet location, near the train station and our queries were promptly answered.

there were no standard pillows (just throw pillows)

Room condition was good. Relatively large apartment.

-Better if w/ shoehorn -Had a little confusing time with checking-in

very clean facilities, well organized, friendly staff, easy self-checkin, quite neighborhood

a bit far from stations, takes some time to get responses from staff but they were really helpful and nice.

A very quiet place for comfort rest in city center.

This flat is located near two subway and one train station. All are convenient to go around in Tokyo and to arrive from Haneda. The place is also very calm and check-in is easy.

The flat is minuscule, no space for anything, the wifi is unbelievable slow and useless (it is really bad and hangs specially in the evening). Cooking in the flat is also to forget. Not really recommended, unless you are used to these conditions and the location is suitable. For one person only it is much better than for two though.