The staff in the restaurant and front desk were fantastic. They made our visit memorable. The room was spacious, clean and comfortable.

The pool area could do with more seating. Parking is extortionate!! £54 for an overnight stay!

Perfect for concert at Symphony Hall. You can walk across the bridge from inside the hotel to upper circle.

Nothing except restricted parking, but we left our car a short Uber ride away.

Parking nightmare. area is not the Hotels despite Concierge assisting in parking and having at time of booking to establish if parking was available. Ended up completely Blocked in and had to wait to someone came to leave the next morning, a wait of 2 hours. Hotel didn't want to know - standard reply the Car Park is not ours. Main restaurant not open for meals in the evening. Only the Terrace Bar . Food was dreadful, sent back as it was raw,- cooked another serving but wasn't much better. utter rip off prices. Seemed Hotel bar was open to anyone to walk in off the street. Became overbearingly busy around 10.00 pm, Noisy neighbours in adjacent rooms ( i know that's not the Hotels fault.) Wouldn't look to return to this Hotel ever

Room was bigger than expected. The lobby / reception was beautiful!!

N/A

Excellent location and facilities.

Their front desk staff especially Mark Pailan and his colleagues.. The breakfast waiting staff The room, pool and SPA and foods..

The view was amazing as we were very high up. The bed and the room was just massive and nice, Staff were so friendly

the parking there is super limited space and costs 27 oer day

only view from the window but event glasses was dirty….

very poor service, was not informed that the car would need to be paid for separately. very bad experience with this hotel. now I understand why it is poorly rated.

The staff were friendly and helpful. I loved the location, too.

The air conditioning in my room didn’t work. It was 23 degrees….a bit too warm to sleep comfortably.