The hotel is amazing, the facilities and rooms are exceptional, and we had a fantastic time. The kids club was a real success with my son and the pools are spectacular. The Verbena restaurant was superb too.

The spices kitchen & terrace restaurant was massively overpriced and compared to top asian restaurants in London, Paris, or elsewhere, at best mediocre. [The shrimp Thai noodle dish I had tasted like a microwave dinner and we paid about 80CHF for some sushi that in seafood market would cost perhaps 10CHF and would be equally good.] I would avoid it this restaurant if you can -- the Verbena restaurant was much better also with regards to value for money.

The views that greeted you as soon as you stepped into the hotel was amazing... ! The staff were welcoming and hospital, and made you feel at home. I thought the concierge was especially helpful and patient when answering our questions and managing some of our dinner reservations. Really like the restaurants and of course the wonderful spa.

If I am being picky, I thought that having to walk through the hotel lobby in my bathrobes just to get to the spa from my room was a little awkward but there wasn't any other way to avoid it.

everything

amazing view.

very expensive.

unique location and collection of different and distinct hotels under the same umbrella accessibility to Luzern

nothing

everything it’s amazing

nothing

Rooms and spa are perfect, nice kids room and skyview