Appartamento Rumoroso, odore di fumo proveniente da altre stanze, mal ridotto, porta della doccia impossibile da chiudere, lavandino non funzionale, assenza di tenda anti luce. Assolutamente sconsigliato

La ubicación es perfecta en pleno centro de madrid

La atención al cliente fue pésima, en el anuncio pone que tiene aire acondicionado,TV y agua caliente. El agua caliente va fatal y se sale el agua de la ducha, el aire acondicionado no tira aire caliente y hace muchísimo frío en la habitación, la TV había un mando de otra tele diferente y no se dignaron de cambiarlo y para ducharte ponen lavavajillas (fairy) en la ducha.

La ubicación Cumple lo que buscó en un alojamiento para dormir.

El alojamiento está muy descuidado. Le hace falta un buen mantenimiento en cuanto a pintura y cuidados de la habitación. Las sábanas algo sucias.

No hay nada que me haya gustado del apartamento. Lo único positivo que tiene es la ubicación.

No me ha gustado nada. Personal pesim, limpieza nefasta, sabanas sucias toallas con pelos y la basura sin cambiar de la familia anterior.

La ubicación lo unico bueno que tiene este apartamento...

No me gustó tener que recoger las llaves en una tienda de souvenirs que te oblige a dar una fianza en metálico obligatoriamente, que este sucio tanto paredes como sábanas y mantas que el 3° día nos encontramos chinches en la cama y por suerte era el último no vuelvo ni recomiendo este sitio en fotos bonito en persona un horror.

Buena ubicación

Nos cambiaron el apartamento al llegar y sofá muy viejo , incómodo y la cortina caída

Nada

Buenas el apartamento no es nada limpio, todas las esquinas con suciedad, la ducha super sucia que me tuve que poner a limpiarla, avía vasos en el apartamento que se pueden usar super sucios, el aire acondicionado no funciona. Se va la luz cada 2 por 3 del apartsmento. Me dejé en el alojamiento 2 conjuntos de ropa y llame nada más salir de hay estando en el ave, y me e pegado llamando 1 semana a varios números y nada y me dice que lo an tirado ala basura la ropa, no me parece lógico ni gusto.

Ubicación

Tamaño habitación, sin cobertura, sin ventanas

El punto es perfecto vas caminado a todas partes

Sin ventilación pensé que había alguna terraza o una ventana grande

Nada.

La atención, la falta de información y el lugar no es igual a las fotos. No volveria .

Estaba muy sucio, las fotos no eran lo que parecía, daba sensación de grande y bonito y era super pequeño las paredes rayadas, el suelo sucio, la ducha sucia, y poco agradable.

Quiet at night, provides towels and there was hot water and equipment in the kitchen.

We closed the apartment for one night due to a flight delay, the owner of the apartment was impatient, did not try to understand the languages ​​that were not Spanish, until a comfort worker arrived who tried to bridge. There is no elevator and the apartment is on the third floor, the Wi-Fi does not work if you are not next to the front door.

La limpieza

The location right off Plaza Mayor is great, and the apartment was sufficient for our needs. It had a washing machine for laundry, which was very useful!

Check-in and check-out were confusing, the wi-fi password provided was incorrect, and the host did not respond to messages sent to the provided number. Check-in instructions say to collect the keys at a shop on the street level with a certain name, but when we were trying to check in, the name of the shop was obscured, so we had to guess which shop it was. Luckily, it ended up just being the souvenir shop right next door, but I was nervous to bother a potentially unrelated shop employee if it turned out to be the wrong shop. Instructions could have been clearer. There was a 50 euro deposit to be paid in cash upon arrival, which was not mentioned in the booking information at all. Luckily there was an ATM not too far away. There were two options for check-out: if you were checking out within a certain time, you just returned the keys to the same shop where you picked them up. If you needed to check out earlier than this, then there was a lockbox in which to leave the keys. However, if you do the lockbox option, there is no way to collect your 50 euro deposit. We left our keys in the lockbox, since we left before the shop opened, and I assumed that the deposit would be returned to us electronically through booking.com. However, later in the day we had time to return to the shop to buy a few postcards, and when I was checking out, the shopkeeper asked me about the keys. I told him that I had left them in the lockbox, per the instructions. He then asked me that I needed to return to the shop to collect my deposit. So, if I had not happened to return to the shop later, I have no idea if/how I would have received my deposit, even though I followed the instructions. This seems like a bad system. As mentioned, the wi-fi password provided was incorrect, and the host did not respond to any message that we sent to their listed number. Everything ended up turning out alright, but communication and procedures seem insufficient and/or poorly designed.

It's in a good location, despite language barrier the man in the shop was very helpful, it was clean and reasonably priced compared to others in Madrid.

Could be quite noisy for street noise due to the location, curtains didn't keep the light out.

the location was fantastic

everything was very warn out, no elevator. small bathroom and the towels weren’t changed at all for 4 days. the pillows were very bad.

location was great

the big apartment had a funny smell from the bathroom, it needs a bid of maintenance.

i like the equipment they was as new

the owner charge me 20€ to come after 9pm , he have a shop under the rooms , he give me good discount .

Nothing

the worst place I rented for 86 euros per night. Let's start with the fact that no one will answer you in booking and by phone in contacts, only in Votsap and then two days later when I wrote again, if you need a late check-in, they will tell you at the last moment that it costs extra and you will be given a Spaniard's number who doesn’t speak a word in English at all, he will carry the keys to you and if the wai flight, like mine, is delayed and you arrive at the place after 10 (I was at 11) when the store next to the entrance to the house is closed, then you will have to call ask a Spaniard who does not know English to bring you the keys and at the same time you can write to him in Votsap, but he sent me a voice message in Spanish in response, although I told him in English that I did not know Spanish. when this man came, he told me that he was expecting 150 euros of a deposit from me, about which no one had written anything to me before arrival. Then I will try to attach all the real photos of this place, unfortunately I can’t attach the smell of the disgusting singing agent that soaked the bedding in this dead room and the smell of a smelly toilet that has no door so that the smell does not penetrate into the room and into the kitchen. I will briefly describe what I saw in the apartment after I was told that I had to pay a security deposit of 150 euros. Watch out for sneakers along the walls, a shelf torn off the wall on which there should be a microwave (the table is moved to the wall on it, the microwave and under the table this torn off shelf) there is a burnt hole on the kitchen table. in the shower there was a rusty shelf and a shabby faucet, the doorposts swollen with moisture.

Only a comfortable bed. otherwise. nothing

Bedroom curtains are transparent so light was inside all night. Very loud environment. There was nothing not even to make a cup of black coffee. Shower was dirty.

I didn’t like anything about this place. That was absolutely horrible place to stay. Everything was disgusting.

this apartment it doesn’t look like anything on the pictures that was absolutely disgusting. All the hairs on the bed and the pillows got big massive stains they are not even change anything pillows case bed cover room was not clean smell like a sweat inside. Must be somebody inside before we arrive owner was very rude guy he doesn’t care anything. I says I already paid this place and it was still asking me a deposit money and he asked me to give €30 for the give the key that was honestly as the most horrible places. owner says if you don’t want to you don’t need to stay. I’m not giving your money when we are walking upstairs smell like a P and ask them what’s the smells he says don’t worry it’s fine he had a key but you can open the door no problem so I don’t know what’s the point he’s tried to give the key you can’t unlock the door there is not even toilet paper on the place

General

The location

The host never contacted me to confirm my late arrival to pick up the keys so I had to rearrange my schedule to pick up the keys within the times offered on the web site

It's in the center perfect located got a public garage where you can park the car

When I've maked the booking I said i will arrive at 00.30 but needed to pay 20 euro extra