Great location for the price

No car access at the hotel door

The lift - fast & efficient

extra bed - different personal attend me at reception will tell different price for extra bed, should be standardize

Location and staff behaviour

Bathroom area

فريق الاستقبال فريق حمل الامتعة فريق التنظيف ودودين جدا الراحة والهدوء

المواقف اسعار غالية جدا آمل مراجعة اسعارها او وضع نسبة خصم لنزلاء الفندق

The rooms were spacious and clean. Excellent location as you exit you enter Haram. Fortunately, there was an excellent view of Makkah-Tul-mukarama from my room. Staff came to clean every day and were very accommodating, kind, hard working and helpful. I want to particularly thank you and mention brother Mustaqeem and Brother İmam for how helpful they were and all their cleaning services. Brother Shakir was there when we were leaving and helped with our luggage and even went out of his way to get us a taxi to the train station. The breakfast was very good, there was a variety of excellent choices available for all ethnicities which was very thoughtful. It was particularly nice having a stand where fresh eggs were being cooked according to your choice. The food refill was excellent and the tea was always very hot which was great. I will definitely come again In Sha Allah when Allah SWT invites us.

Everything was great nothing to complain about.

ولاشي

كل شي ماعجبني

Location close to Kabah

Foods

This is the second time I have stayed at the property. The location is fantastic. From hotel room door to the inside of the masjid al haram is exactly 5mins. And only 2 minutes of that walk is in the heat. The cleaners are amazing too! The buffet breakfast was outstanding. So much choice and fresh everyday! Highly highly recommended!

Everything was fabulous. Our hotel phone was a little fuzzy but that was minor.

The place is close to the Haram, and there is a large chapel in the building that avoids crowds in the mosque, the breakfast is delicious and wonderful. Reception and service staff. Highly cooperative

Everything is fine

The staff was very helpful and friendly

Nothing

Location is very good it is juts infront of haram

crowded building and you need to use escalator for 4 floors then reach hotel to use hotel lifts....during prayer times this escalators are heavily crowded...

Location

The location is near Masjidil Haram

Location, Location, Location If you book this hotel you will be the closet possible to go in and out of the Haram, it’s right next to Makkah Clock Tower but without the long walk and hustle and bustle of clock tower Room size was good bathroom can use some update but given the price/night it was perfectly fine

Friendly staff that welcomed us in right after we had a bad experience with another hotel, they helped us feel comfortable and helped us book a room. Reception was very hospitable and emailed and called us asking us if we required anything. Location was excellent, Haram, Restaurants, Barber shops, Shopping areas all within a 5 minute walk.

One con was the fact that they didn’t offer a complimentary breakfast.

everything was perfect, hotel is very near to Haram, all the staff are so friendly and helpful. Rooms are spacious, and elevators are so fast.

Nothing

Services were really up to the mark. Staff was very polite.

everything, proximity, food , clean, the staff

nothing