The service staff is very enthusiastic! They helped us arrange a car to the Kobe Rokko, reducing the time we had to spend climbing the hill ourselves. The accommodations are small, cozy, and moody. Every thing is in a reasonable place. Only a 1-minute walk from Kin no yu.It is also convenient to all kinds of restaurants and stores. Please note that Arima Onsen does not really have an abundance of meals, so you can make preparations in advance.

The windows are not well shaded and there are no curtains. Even with the typhoon and heavy rain, it was still bright and somewhat disruptive to sleep.

What a beautiful amazing experience it was to stay here. The Ryokan is situated just around the corner from Goshobo hotel up a picturesque side alleyway. We arrived early before the 3pm check in but we were welcomed by the lovely staff at the hotel's main reception, they took our bags for us so we could come back when the room was ready. The apartment is simply stunning, you get a real Japanese experience here. Everything is beautifully set out for you.the beds are so comfortable and you get to try on his and hers kimonos! that was a lovely unexpected addition which added to the whole experience. The village is so peaceful. Everything closes around 6pm even the restaurants, so prepare to eat early or bring snacks for the evenings. Location is perfect, it's a small town so everything you need is within a short walking distance. We loved our stay here, I highly recommend it and would definitely come back again to relax. This will be one of our most memorable moments from our travels in Japan.

Nothing!! we loved it here.

The property is really spacious and zen despite its out of it main hotel block. The place only have 2 rooms and it feels really private. The place is clean and fully equipped with room amenities.

very spacious

locations are very hard to find

Excellent location and very nicely styled room. The room was also very spacious.

I wasn’t aware that I have to carry my luggage up several steps - first to the apartment and then to the room. I had heavy bags. Also, didn’t like that there was no carpark and the valet service involves a carpark rather far away.

Very clean and modern. Great location, great value.

beautiful accommodation In excellent location. very central and great transport links. right next to bus station and trains. staff very welcoming

you need to eat early as all restaurants close at around 6

good location, easy water from public transportation and Onsen. Bright and clean room, excellent staff. Also appreciate they offer yukata and basket to facilitate u visit outside onsen.

it does not have Onsen facility nor food option

Everything.

Nothing

The location was excellent and the staff were lovely during check in. They were looking for us to make sure that we found the location. The room itself was very clean, spacious and in a fantastic location. They provided some very cozy yukatas for us to wear during our walk to the local onsen.

The windows did not block out the light very well so we were awake early (which we didn't mind). Since the anex is on the main street when people were walking by late at night we could easily hear them, but they were infrequent and only 1 or 2 groups that occurred.

I really liked the location and the facilities were great.

The staff is quite polite, and it has pick up service

The room is quite dirty, many dust in the bedroom, kitchen. There was cockroach in the kitchen. The staff use same towel to clean all the facilities, including toilet and kitchen