Great location, and great value

The elevators sizes

Great location and staff.

Breakfast could be better

location

nada

the location was excellent. the breakfast room was superb with great views of the street and the breakfast itself was exceptional considering it was included in the cost of the room.

One of the windows rattled a little in the wind

clean and central

rooms and bed too small

great location

location

it use to have better quality furniture

We only had one night transfer time in Madrid and were looking for a hotel in a convenient location. We don't aim for luxury stay, we are there to explore the city. The hotel was just perfect for that purpose- we took public airport bus and walked from the city station to the hotel. Especially we want to mention the very nice and helpful staff. Also storing our luggage was no problem at the next morning. We will come back to explore the city some more days! The location was also in walking distance to the hop-on-hop-off sightseeing bus- the only thing we could do before we needed to go back to the airport.

There was nothing to complain. We only had 1 night and this was just a stopover in Madrid. We made the best out of it and would also stay longer in this place for a city trip.

The price for the location is Great! T station in front of the hotel which was great for us!

The property is due for some updates, but still a great place to stay

the breakfast

the room I didn’t like it and I requested a twin room and it wasn’t ready when they gave us the room. the front desk agent came to set it up. very bad system too low and close with the other bed (bunk bed) he hurts his eyebrow during the night due to he hit the side of the bunk bed above. the door key system was almost broken.

The location was excellent, the breakfast was very good. The hotel was quiet and the bathroom was very good.

The common areas weren’t clean ( staircases) and the walls in our room needed painting. The frame of the doorway going into our room was chipped.

location was great. staff at the desk were very helpful and friendly. they gave us a welcome champagne to celebrate our wedding anniversary.

lack of bedside tables and rack for luggage

very central hotel nice place loved every minute in madrid

excellent location, staff super friendly

location, room space, kindness of the staff

Great location, close to everything.

The room was very dark and not very comfortable. The hotel could use a refurbishment

The location was fantastic and the beds very comfortable (we stayed in a family room). The staff was nice.

The lift was not working properly (it’s a tower - our room was on the ninth floor). There is no restaurant except the breakfast room. The room itself was clean and neat but the bathroom as well as the rest of the building are not very well maintained nor well cleaned.