Crowne Plaza London - Docklands, an IHG Hotel
About this hotel
Located in London, this lovely hotel for $296 per night is a great option for your next vacation. With a stylish restaurant and cocktail bar, Crowne Plaza London-Docklands features a modern leisure centre with views over Royal Victoria Dock. The 4-star hotel is a 10-minute drive from Canary Wharf.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of London
Reviews
3.9/5.0
Good(4,496 Reviews)
100% verified reviews
10.0
Everything
Nothing at all
3.0
Booked for second time to celebrate birthday and anniversary. But to no avail. Regret booking and celebrating here this year.
The room smells. Toiletries basic (no toothbrush and toothpaste). Pillows smell.
10.0
Everything.
Lovely comfortable bed in a good size room
Nothing
8.0
Overall i had a good stay. Kids enjoyed the pool. Room was a good size and comfortable. Breakfast was good but could do with more variety to suit different people. Location was good and it had a good vibe around.
Only one lift was working at the time which caused issues and parking was expensive at £25 a day.
4.0
We enjoyed from last year celebration of my birthday and wedding anniversary so decided to celebrate with same hotel. But our stay was not lovely as last year. I requested for the same thing as last year but to no avail.
The room smell. Limited toiletries. Pillows smell too. No effort from staff.
10.0
The breakfast was great very nice,
10.0
Alles war perfekt, die Lage, das Zimmer, Personal, Pool, Dampfbad, Frühstück
10.0
Didn't opt for breakfast but used the sauna and it was lovely.
Service was great and food was great too.
9.0
The rooms had great amenities as well as very clean. Upgraded on arrival as they had a spare room staff were nice and friendly.
The lifts are slightly rattling and sometimes shakes quite violently which was quite scary until spike to reception who were very nice and helped.
10.0
Friendly staff great location clean rooms
10.0
Great location friendly staff
10.0
Lovely friendly staff and went above and beyond to make me feel welcome. Futima, Lilia, Fedrico and Catalin made my stay perfect. Great birthday treat. The room was lovely and clean and had all the things I needed with a great view.
The TV needs WiFi connection to devices.
1.0
Nothing
10.0
Super room very clean and comfortable
Friendly and helpful staff
Nothing
6.0
Good location. Nice facilities and General layout
Service was not great for a 4 star hotel. At times I felt like SOME of the staff were doing us a favour rather than just doing their jobs. Cleanliness was good but definitely not great. I had to ask for 2 additional bath towels every single day of my stay even though we were in a family room, with 4 people. The bathrooms need a serious revamp. The carpets need to be cleaned (stains on them) and beds moved and underneath cleaned.
10.0
Great location, facilities and breakfast menu
Limited parking
8.0
Welcoming. Decor was nice . Room felt luxurious and was spotless. Lunch was lovely in the bar area. Breakfast was fab : lots of choice etc. staff were very polite friendly and professional / helpful. Location was fab for the O2 : got cable car across in ten mins which was fun and two one-stop tubes home back to hotel in 10 mins. Fabulous.
Nothing really.
5.0
The location is very convenient if you are traveling to London for the ExCel center (conferences, exhibitions, etc.). Otherwise, it is far from the city center.
Breakfast was good and the personnel was always very nice.
I booked a double room a few months in advance. When I arrived, I was told the hotel was at full capacity and I got a room for persons with disabilities. The room was not very clean (chips on the ground and among the sofa's pillows) and the bathroom was a nightmare. It was impossible to take a shower without flooding the room and the toilet was old and damaged.
10.0
The staff were amazing and the room was very clean
10.0
Great location friendly staff
No complaints
8.0
Location and Gym
The food, though breakfast was good but dinner was poor value. Go out to dine!
8.0
Schöne Lage an den Docklands, Restaurants und Undergroundstation in der unmittelbaren Nähe. Sehr gutes Frühstück.
Letzte Bestellung in der Hotelbar schon um 23.30 Uhr
8.0
The location was perfect fir the o2 breakfast was delicious and staff was very friendly and welcoming would love too stay again next year of the price can be matched as I looked and its increased by a substantial amount
Nothing to dislike
7.0
Location, room was large and well equipped
No heating
7.0
Comfortable room and breakfast was excellent. Too many people at breakfast and they kept on running out of food. Very well cooked breakfast. Very tasty. Best so far.
Bathroom was dirty
7.0
Emplacement correct et pratique pour visiter la ville avec 2 lignes de métro.
Propreté à revoir: 1er jour de notre arrivée en soirée la poubelle non vidé .
Jours suivants il fallait relancer pour renouveller le papier toilette.
Nous étions 4 et pas assez de serviettes.
La salle de bain non nettoyée alors que le lit est fait .
Le petit dejeuner et l'équipe petit déjeuner au Top.
Pour la réception je tiens à remercier le Monsieur aux cheux gris (poivre et sel) qui a été le pkus souriant et aimable.
Le manque de propreté.
Le manque d'amabilité de certains à l'accueil.
La relance pour les produits d'hygiene.
La de nettoyage qui apres notre réclamantion a été appelée pour nettoyer la salle de bain MAIS MUNI D UN SIMPLE CHIFON QU'ELLE A UTILISÉ pour LES TOILETTES MAIS AUSSI Le Contour DU LAVABO de la SALLE DE BAIN !!+
5.0
das Frühstück war perfekt . breakfast was Perfect and worth it
i think they really believe that they deserve or have 4 Stars . in germany they would have three. i played 1400 Euros for 2 Nights . it is too much. dont get me wrong. for 500 Euros for this Service i would have Said Nothing. but for such a lot of Money Its not enough. in the room were scratches at the wall , Rust in the shower , no WC Brush , Had to Check in although i did. it already dis online, they blocked Money on my Credit Card Altough i paid already online, Glad to do the brexit today
8.0
Frühstick war gut und ausreichend. Die Anbindung mit der Bahn nach London City in 5 min. Zu Fuss erreichbar. Konnten am Abreisetag problemlos unser Gepäck unterstellen.
Der Frühstücksraum war eng und laut.
7.0
Large room with comfortable bed. Good shower over bath. Room service came quickly.
TV didn't work, aircon also not working so the room was too warm.
Don't like the system where the room I booked on booking.com was actually just a "request that they would do their best to fulfill" - booked two double beds, got a bed and a sofabed.
Room service came with tip already added on - so that when I added my own tip I ended up paying twice!
10.0
Location!! We had an event at the Dockyards and the hotel was only a 10-15 minute (max) walk there. Was also very close to the train station from London, and the bus stop to the London City airport was only a 10 minute walk. There was also some great food & grocery stores right next to the hotel which was good too.
The room itself was decent, was spacious and comfortable enough. Bathroom was also good size which is always a bonus.
Staff were friendly and let us check in early but it was for a £50 which is a bit pricey in my view.
Nothing to comment.
10.0
Perfect for attending something at the Excel. Everyone is super kind and helpful and the Breakfast is wonderful.
There is nothing to complain about.
3.0
Reception and bar staff were lovely
Room service took 2 hrs and then they rang to say kitchen was too busy.
Not comfortable beds and was very noisy in corridor with hens and stags.
Waited over 40mins for a glass of wine in the restaurant and then another 40mins for a steak. Very over priced for what it was in general. Especially the breakfast !!
Everything you had to pay extra for; Wi-Fi , tv, ect
9.0
Lovely room, comfortable and clean. Very helpful staff. Hotel in a great location for the DLR and cable car. Very good breakfast too.
9.0
Comfort.
The staff who served us in the bar on Sunday morning was very good
Bathtub was very dirty
10.0
Location to transport and local amenities, great italian across the road!
8.0
Guter Service
Frühstück war nur durchschnittlich
9.0
Near O2
The air on is not that cool
8.0
Great for access to the O2
FAQs
How much does this hotel cost compared to others in London?
The average price for a rental in London is $227 per night. This rental is $69 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza London - Docklands, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza London - Docklands, an IHG Hotel. Enjoy the water!
Is Crowne Plaza London - Docklands, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza London - Docklands, an IHG Hotel?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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