Everything was great

Nothing - all spot on

Ruhige Lage Sehr freundliches Personal

Kleinigkeiten waren zu bemängeln wie durch die Decke tretendes Wasser der Dusche im Zimmer darüber; minibar wurde teilweise nur auf nachfragen aufgefüllt ;

Location , very friendly staff & the boutique f el of the hotel

Some of the furniture slightly tired but the overall condition of the room was good

Lovely, quiet location. Spotless and luxurious. Excellent service from superb, friendly staff. Food was faultless.

Could hear the room next door, gap at the bottom of the adjoining door, but with the bedroom door shut, wasn't a problem. Could have done with a guide for the room comfort panel, we couldn't get the air conditioning to stop blowing.

Room Design,Location,staff,the garden view,Silent place.Espresso Machine🤤 Penhaligon’s

good location

The furniture and room switches were dated, or shonky; definitely not in line with a 5 star hotel. Room was on the fifth floor which could only be reached by a separate staircase that was smelly and creaky. Few hidden charges at check out that weren’t clarified at time of booking. For price point, I would stay elsewhere next time.

great location in South Kensington but quiet. a cosy small hotel with a moody classy design vibe. staff was very courteous and helpful. it’s lovely they upgraded us to a bigger room with a separate level lounge space.

the bathroom is small and some of the hardware is getting a bit tired so probably needs replacing.

The staff was superb esp the concierge Teodor

The bar closed at 11 and no designated place to smoke or vape. For a longer stay i would not choose this place.