friendly staff

wifi

location

water is not complimentary.

Valet parking - efficient friendly staff Woman at check out is excellent.

the room was adequate, nothing more - we've travelled to/from Florida for last 10 years. Stay mostly at Comfort Inns or Hampton Inns. They in general are better - bigger rooms, love their pillows and .... lots of TV stations (really you should do better than that!) Also, no counter space in bathroom - need some type of cabinet or more shelving. ALSO hate carpeting in rooms (most hotels we've stayed at have replaced carpeting with hardwood or floating floors) - carpeting makes the air too dry, too dusty. Also, hearing?A?C system not very efficient.

The Rosely's restaurant The staff

Room are too small Stains on the carpet Clogged shower drain Had to go down to get our food delivery The price for whzt you have

Everything was perfect, I only did not have time to enjoy it all

many extra charges that did not explain what they where for

I chose a room with a city view but the view from my room is parking lot, can’t see the city view.

location, staff, comfortable beds

would be nice to have water bottles in the room for guests, and a small fridge, some spaces in the hotel seemed a little run down ( the elevators)

Booking and check-in were horrible. Also extremely overpriced and staff was rude as well as unaccommodating.

Rooms were overpriced, staff was rude. Tried to use a conference room on a booking of over 10 rooms for just twenty minutes, when all were unoccupied, and were still denied.

Fantastic breakfast. Great location. Comfortable and clean rooms. Friendly staff.

The rooms are well appointed. Hotel has many amenities and is close to everything!

I had a hard time controlling the temperature (too warm).

there was stain on the toilet seat, washroom was not well cleanned

location is great.

a wine bottle was empty in our fridge when we entered the room. we called reception to make sure we were not charged and after all they did charge us. We felt the hotel looked old. Worst Fairmont I have been to.