Very poor breakfast and uncomfortable beds

Large selection of breakfast and delicious. Got a room upgrade upon check in which was nice. Close to public transport and supermarket. Plenty of restaurants & Bars in the area.

I can't say I didn't like, but rather a personal preference: constant hot water supply with a bit more pressure and a faster lift (I can be a bit impatient).

The hotel is clean, stuff are amazing specially Aziz is really helpful and great, the IT specialist as well was helpful and tried his best to assist me, thanks so much:)

I loved the stuff, the food in the restaurant up was very delicious with a nice view

The view was the worst, the room was not clean there was a blood on the bed from someone stayed before I think for hair grow surgery , the room size and furniture was not good for a 5 star hotel

location is good, corner suite is big and comfortable

rooms are a bit old, hotel staff doesn’t speak English very well

-Good location, quiet but there’s nearby facilities in case you needed. -Fast check-in. We booked the corner suites and they upgraded us for free to makel suites which were spacious. -You can view your Netflix account through the TV.

-Breakfast staff are unexperienced and not welcoming. They serve you without a smile or even a nod and sometimes they make you feel like your request is a burden. -The hotel doesn’t feel like a 5-stars hotel in terms of services and luxury. -In the suite, the bathroom is visible from the room (glass wall) which bothered us as a family of 2 sisters and 1 brother (no bathroom privacy)

Nothing

Everything especially the Air condition which was not working during night

The hotel staff was friendly and EXTREMELY helpful!! From the minute I walked through their doors and throughout my stay. I would especially like to thank Süden and Aziz for their impeccable service!! Both were so very helpful. Süden, keep smiling. It was always a blessing to be greeted by your warmth and beautiful smile every morning.

Perhaps more complimentary water in rooms.

No restorants or bar working after 12 pm

their staff is helpful like Mr.Azizi.. which may be the reason how they got the 5th star, but to be honest,the services weren’t as good as I expected.

It was very clean, staff was very efficient and always there to help you, especially the manager Ali, he went out of his way to make sure our stay was comfortable.

The pool, gym and spa was under renovation so we couldn’t use any of these facilities.

location its near to metro …in down some restaurants and Mado also..

swimming pull and other activities are off

the hotel was great act the staff was very good and helpful the housekeeping food and b was good resturant’s great and I like the reception so much olso mr aziz was very helpful and very smart guy mrs suden was very helpfull and front menegger mr ali so helpfull the bellboy was very helpfull everything was greatttt I like ittttt so much 💖💖💖😍🥰🥰😍🥰🥰

nothing

its very clean and its really five stars, we tried many hotels in Istanbul, this is the best in our opinion.. room is big not small.. and helpful staff around the clock. you can ask about Mr.Aziz and Mr.Ali and Miss.Sudan .. they are all good and doing the best .

nothing at all.. all is perfect

The location is good it is close from everything you need