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Includes essentialsFree WiFi/internet, Air conditioning and more
Location
Reviews
7 / 10
A1 location in Santa Croce.
Great location. Everything was walkable, and there were multiple options to catch local buses. Quiet area, dine out options, bakeries, fresh food market all within 5 minutes walk.
Very basic kitchen utensils if you are looking to cook meals. One medium saucepan and 2 fry pans. The beds in the second bedroom are a little uncomfortable.
1 / 10
Not pleasant at all.
Good location.
Heating and hot water issues since the time we landed in the property - it was very cold and all of us including the kids had to sleep without heating as well as go without a shower because of hot water issues. Moreover the hot water system is located in one of the bedrooms and it exploded twice spilling out hot water on the walls while my kids were sleeping in the room. Also, another point to note is the property doesn’t have lifts so if you are travelling with big suitcases you are gone!
8 / 10
Very good
location, # rooms, some working ac
master bedroom ac didn’t work well, fridge didn’t stay very cold
1 / 10
Worst stay of my life
The only good thing is the location, it’s in the city center.
Everything else. In COVID times the apartment was filthy, all forks and knifes were dirty in the kitchen, the refrigerator didn’t close properly, so it was not cold enough.
We were in a group of five, and things and commodities weren’t enough (1 toilet paper per bathroom for 5 days!!!!! And only 2 little soaps).
All 3 air conditioners were broken. We tried to contact the host but they were rude, and said we were lying (even though we sent proof of everything), and complained about it since our arrival. They were so disrespectful!!!! It’s absurd! We booked for 4 days, but we didn’t stay there, we left early (we stayed 2 days because we were trying to reach booking and the host to fix our problems) and we had to pay another hotel for the remaining days, since it was impossible to stay there. It was stressful, and a waste of money.
It’s a total scam. It’s nothing like the photos. I was surprised they have such a great score.
Even the fan they had was dirty, filled with dust, so was the couch. If you have allergies, be aware.
The wifi signal was terrible and didn’t work well in all the apartment.
If you’re coming to Florence by car, you don’t have parking for a reasonable price, and you have to pay around 40€ per day, that’s a downside of it as well.
Booking didn’t help us with the situation as well. It was really stressful.
De tres aparatos de aire acondicionado,dos no funcionan bien
7 / 10Good·May 2026
Great location. Everything was walkable, and there were multiple options to catch local buses. Quiet area, dine out options, bakeries, fresh food market all within 5 minutes walk.
Very basic kitchen utensils if you are looking to cook meals. One medium saucepan and 2 fry pans. The beds in the second bedroom are a little uncomfortable.
7 / 10Good·Jan 2026
La struttura è situata nel pieno centro storico di Firenze, a due passi da Piazza Santa Croce.
Con i due bagni e i numerosi posti letto, in sei persone si sta comodi.
Inoltre si trovano degli ampi specchi, sia in bagno sia in camera.
Migliorerei la pulizia degli spazi e rivernicerei i muri interni.
8 / 10Excellent·Dec 2025
La casa molto spaziosa, camere da letto ampia e cucina nuova. Casa calda con delle belle finiture . Posizione perfetta per muoversi a piedi in centro
Doccia che perdeva una goccia e poca luminosità casa. Infissi da migliorare ma casa calda
Parking is not specified as an available amenity at Santa Croce Retreat by Mmega. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Santa Croce Retreat by Mmega pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Santa Croce Retreat by Mmega?
We found 6 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning and more
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Map of Florence
Ratings and reviews
6.7 / 10
Average(20 Ratings)
100% verified reviews
8 / 10Excellent·Aug 2026
La ubicación,cerca todo lo que ver en Florencia
De tres aparatos de aire acondicionado,dos no funcionan bien
7 / 10Good·May 2026
Great location. Everything was walkable, and there were multiple options to catch local buses. Quiet area, dine out options, bakeries, fresh food market all within 5 minutes walk.
Very basic kitchen utensils if you are looking to cook meals. One medium saucepan and 2 fry pans. The beds in the second bedroom are a little uncomfortable.
7 / 10Good·Jan 2026
La struttura è situata nel pieno centro storico di Firenze, a due passi da Piazza Santa Croce.
Con i due bagni e i numerosi posti letto, in sei persone si sta comodi.
Inoltre si trovano degli ampi specchi, sia in bagno sia in camera.
Migliorerei la pulizia degli spazi e rivernicerei i muri interni.
8 / 10Excellent·Dec 2025
La casa molto spaziosa, camere da letto ampia e cucina nuova. Casa calda con delle belle finiture . Posizione perfetta per muoversi a piedi in centro
Doccia che perdeva una goccia e poca luminosità casa. Infissi da migliorare ma casa calda
$$$$
6.7Average
(20 Ratings)
"Near Piazza di Santa croce
Close and walking distance to attraction.
15 min from Uffizi
Host respond immediateli for any problem.
Problem password."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning and more
Map of Florence
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Santa Croce Retreat by Mmega. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Santa Croce Retreat by Mmega pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Santa Croce Retreat by Mmega?
We found 6 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
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