Mercure Zürich City
Top rated by guests
8.4Excellent
(2,694 Ratings)
"Very friendly staff and very handy with having the bar and restaurant downstairs as we didn’t feel like going out the first night."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Comfortable Accommodations
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Electric Vehicle Charging Station
Smoking allowed
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
7 / 10Good·Sep 2026
New and stylish hotel.
Modern design.
Next to train station.
And there is a grocery store in the hotel.
1. We were initially given a disabled-accessible room and were told that an extra bed would be provided within a few hours. When we returned to the hotel, there was still no bed, and we had to change rooms. As we were staying for only one night, this was quite inconvenient and took up valuable time.
2. Also, although the hotel is only a few kilometres from the city centre, getting a taxi was often difficult and journeys were surprisingly slow. With attractions closing early, this made it challenging to plan our days.
8 / 10Excellent·Sep 2026
Modern and clean, excellent breakfast
Rooms were a bit more on the smaller side
7 / 10Good·Sep 2026
Very close to the station, comfortable stay and a very pleasant chef at breakfast.
WhatsApp to communicate to reception was always delayed ended up having to go to reception for service.
6 / 10Average·Aug 2026
Our group were given lovely rooms on the 3rd floor but we all had to change rooms because the gym was on the 4th floor above us (not on the basement or ground level like many gym facilities).
A lot of people were using the gym - a group of people had apparently booked in together and were enquiring about the gym - and the noise from the weights and/or things being thrown around was unbearable and non-stop for two days.
Reception were very helpful and efficient in changing us to quiet rooms but nobody ever came back to us to explain what the noise was, and we had to complain via whatsapp messages as nobody picks up the phone. It seems they might be under-staffed. There’s absolutely nothing wrong with the hotel but don’t get a room on the 3rd floor if a lot of people want to thrown things around in the gym at the same time!
$$$$
Top rated by guests
8.4Excellent
(2,694 Ratings)
"Very friendly staff and very handy with having the bar and restaurant downstairs as we didn’t feel like going out the first night."
Verified guestDon't miss out! Price and availability may change
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Zürich City. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Zürich City pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Zürich City?
We found 24 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and pets allowed.
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