The Carpenter Hotel

It’s close to the springs and designed nicely.

I had one negative interaction with the staff who didn’t understand the fees that were already paid via booking. She was young and a bit immature/unprofessional. And then right after I had an extremely positive interaction with another staff member who figured out what my booking was. She knew how to welcome people and the other one was just surly and not at all hospitable.

The property was gorgeous. We loved the hotel and the beds were so comfy!

The pool was a bit crowded, but that is to be expected in the summer. The only downfall for us was at the TV in the room didn’t work.

I loved the vibes, the pool was awesome! So much greenery and it was tucked away in the heart of Austin! The rooms were nice and decorated well, there was an awesome selection of snacks and things to purchase in room! I loved the robe and the fact that we had a patio!

I liked it all!

location and vibes

too many non hotel guests that get priority accommodation over paying guests. if you want to be an event space, be that, but people paying for a hotel service with no room service available and blaring music new year’s day morning after celebrating NYE was the worst way to wake up. couldn’t use the pool area to relax in the morning bc of the “yoga party” that non guests took over the space. no dinner at the restaurant unless you do prefix- and the prefix had no options my husband could eat. the staff doesn’t seem to give a crap about accommodating guests that have been coming here for years. it’s very much no longer a boutique hotel cute and austin-ish. it’s become another money grub corporate headache. i used to love coming here to reset and relax but they seem to care more about catering to influencers and doing it for the gram with their little events than making sure guests have a good experience. i saw peoples cars getting hit in the parking lot. they over sell spaces for overnight then make ppl double park illegally ( in fire lanes) It used to feel like a peaceful oasis, a romantic getaway, now it feels frustrating, over stimulating and like every other corporate regulated business. it took them 40 minutes to bring ice to our room! i got SICK from the undercooked pork i ate during their happy hour (since we weren’t allowed to have regular dinner service) it’s funny too bc NO ONE EVEN CAME TO THEIR PREFIX DINNER. the restaurant was dead yet, us as guests COULDN’T GET FOOD. TBH, one of the worst experiences that i actually paid for.