"The staff were absolutely lovely and very helpful, I loved how the room had its own hair straightener which was a lovely little touch and where it was situated was so close to the cbd everything in wa..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Comfortable Accommodations
Amenities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Childcare services
Toilet with grab rails
Accessible by lift
Key access
Key card access
Housekeeping available
Cleaning products
Map of Christchurch
Available Rooms
Ratings and reviews
9 / 10
Outstanding(1,003 Ratings)
100% verified reviews
9 / 10Outstanding·Sep 2026
Breakfast was really nice staff very friendly and location excellent, walking distance to casino
nothing comes to mind
9 / 10Outstanding·Sep 2026
Very friendly and helpful staff.
Super clean.
Beds very comfy and a huge choice of pillows.
Excellent tv.
Perfect position in town.
All you could need.
Totally recommend
Aircon was a bit tricky to get the right temp.
Room service menu very limited.
7 / 10Good·Sep 2026
Absolutely loved the staff so polite, helpful and engaging 10/10
Small room
To far from the city to walk for us
5 / 10·Mar 2026
A bit underwhelmed… but happy that an intern helped me out.
I recently stayed at Sudima Christchurch expecting the level of service and comfort typically associated with a five-star hotel. Unfortunately, several aspects of the stay fell short of those expectations.
At a true five-star property, guests are usually welcomed on arrival with attentive service outside, including assistance with luggage and parking. In this case, there was no staff member present at the entrance. The parking area was full, and there was no guidance on where arriving guests could temporarily stop. At check out nobody asked at reception how was your stay. If they had I didn’t have to write this down.
I was initially assigned room 413, where a constant humming noise, likely from rooftop air-conditioning units or a nearby service area, made the room uncomfortable. I was eventually moved to another room after raising the issue, but this required an extended discussion with a hotel intern rather than a manager. In a hotel of this category, one would expect prompt handling by experienced staff, managerial involvement, and some follow-up. None was provided.
The rooms themselves are relatively small for a property claiming five stars, and the bathroom fittings and light fixtures felt fairly sub standard. Breakfast was also quite chaotic and poorly organized. Didn’t get any menu or waiting at the table. Weird. Next day we decided to find a breakfast place outside the hotel.
Overall, while the hotel appears modern, the level of service, room comfort and operational organization did not reflect what is generally expected from a five-star hotel. Based on this experience, I would rate it closer to a 3–3.5 star stay rather than five. Just saying.
$$$$
Top rated by guests
9Outstanding
(1,003 Ratings)
"The staff were absolutely lovely and very helpful, I loved how the room had its own hair straightener which was a lovely little touch and where it was situated was so close to the cbd everything in wa..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Christchurch
Available Rooms
About this hotel
Comfortable Accommodations
Amenities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Childcare services
Toilet with grab rails
Accessible by lift
Key access
Key card access
Housekeeping available
Cleaning products
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Sudima Christchurch City. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sudima Christchurch City pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sudima Christchurch City?
We found 20 amenities for this rental. This includes concierge services, free wifi/internet, free parking, air conditioning, and non-smoking.
WiFi/Internet · Air conditioning · Coffee/tea maker
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