Hotel in Blagoevgrad Province
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Elegant Accommodations
Amenities
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Fireplace
Spa bath
Outdoor Cooking
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Blagoevgrad Province
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Nov 2026
- Amazing staff – Polite, friendly young people who genuinely do their best to help and make guests feel welcome and comfortable.
- Excellent food – A huge selection of dishes and drinks for both breakfast and dinner. The meat dishes were perfectly cooked and seasoned. Compliments to the chefs!
- Room cleanliness leaves something to be desired.Just because the wardrobes have doors doesn't mean they don't accumulate a thick layer of dust inside. It would be nice if someone actually cleaned them from time to time.
- SPA area:
- Aroma sauna – According to the description, the temperature should be 60°C. However, on both days of our stay, I seriously doubt it was even above 30°C.
- Steam bath (hammam) – There was simply no steam... on either day.
- Indoor pool and relaxation area – For a hotel of this size, providing only six loungers in the relaxation area and around fifteen by the indoor pool is simply inadequate, especially when the hotel is anywhere near full occupancy.
I am leaving this review with the best of intentions — not to complain for the sake of complaining, but in the hope that whoever is responsible for developing and managing this property will realize that when a hotel advertises itself as five-star, guests expect a certain level of quality and service.
If meeting those expectations is not the goal, then by all means, feel free to ignore this feedback. Fortunately, Bulgaria has seen quite a few excellent hotels emerge in recent years, offering outstanding service and facilities at comparable prices.
9 / 10Outstanding·Oct 2026
I loved the size of the rooms, the comfortable beds and a wide choice of foods for breakfast and dinner. The spa was also superb! Really liked the herbal spa and the mineral pool.
I feel the hotel staff could be a bit stricter where children (especially those in diapers) can swim.
10 / 10Outstanding·Oct 2026
I liked everything,it in my my first timehere ,so I knew what to expect😊
5 / 10·Nov 2025
fake nothing
small room too expensive for what I got
$$$$
Top rated by guests
9.3Outstanding
(509 Ratings)
"I liked everything,it in my my first timehere ,so I knew what to expect😊"
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