Hotel in Brockenhurst
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Bar
WiFi/Internet
Accessible Parking
Fireplace
Housekeeping available
Cleaning products
Map of Brockenhurst
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
Very warm welcome, lovely food, excellent location
We were in the cheapest room which was pleasant but only has high velux windows, rather than something you can see out
9 / 10Outstanding·Sep 2026
Very “laid back” vibe to the place with a comfortable atmosphere. Beautiful patio area. Dinner in the restaurant was excellent and we were impressed with the wide range of choice on the menu. Breakfast was also very good. Staff were all good. The room was ok for 1 night, bathroom was good and proper toiletries were provided alongside lovely fluffy soft towels. Bed was super comfortable.
The windows in our room were velux windows so no view available but also limited airflow. We did have a fan, which we should have used as the room was quite warm. Air conditioning in the room would have made it better.
10 / 10Outstanding·Sep 2026
Staff were polite and helpful at all times, it was much more relaxed and friendly than we expected and made the stay even better. We will be going back and will recommend, don't change the winning formula.
Nothing it was all good
5 / 10·Sep 2026
Excellent food, good location, nice room.
GM was stressed due to kitchen issue, but quite rude to us. Check-in listed as 2pm on booking confirmation but he told us 3pm so we had to come back. Hair dryer so hot it burnt my head and PAT test was dated 2023. GM just said it had been PAT tested since then but the sticker dropped off. Any decent electrician would remove old sticker so that didn't strike us as truthful. Other staff were stand offish but it felt like a stressful environment to work in, so not surprised.
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Top rated by guests
8.4Excellent
(569 Ratings)
"Staff were polite and helpful at all times, it was much more relaxed and friendly than we expected and made the stay even better. We will be going back and will recommend, don't change the winning for..."
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