Hotel Boutique Casa Garay
About this hotel
Nestled in Oaxaca, this lovely hotel for $46 per night is a great option for your next break. Featuring a shared lounge, a terrace as well as a restaurant, Hotel Boutique Casa Garay is located in the centre of Oaxaca City, 7.1 km from Monte Alban. This 4-star hotel offers a 24-hour front desk, a concierge service and free WiFi.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Laundry
Balcony / Patio
TV
Family friendly
Map of Oaxaca
Reviews
3.9/5.0
Good(280 Reviews)
100% verified reviews10.0
Es una casa antigua muy bonita, los muebles son maravillosos
No hay estacionamiento
8.0
It was a pleasant stay. Nice room! The location is very good, not that far from the central square.
10.0
Peaceful, cute hotel in a great location. Same block as the two huge mercados but with none of the noise. Walking distance to everything like shops, food, bars and coffee. Hotel has three floors of rooms with a roof top terrace and complimentary amazing sunsets. Crazy amount of detail and art throughout the whole place. Rooms are perfect size with good wifi and tv streaming services. Great breakfast on first floor as well. Loved our stay!
Shower has a hot and cold cycle that takes precise timing and bed was a tad hard, but nothing even close to complain about.
2.0
La cama es comoda
No hay ventanas, el escusado no bajaba bien. La decoración es excesiva. No podíamos “manchar” las toallas porque te cobraban la toalla completa. Muy caro. Lo único es que es pet friendly.
1.0
Es la peor zona de la cd. Hay un mercado afuera del hotel.
Las toallas parecen lijas. Me pregunto si el dueño del hotel las usa igual y no se da cta y/o no le importa.
1.0
staff
location , facilities, the walls were falling , bad water , expensive for value
5.0
Close proximity to the main attractions. Huge comfy bed.
The room was nothing like shown on the pictures: no windows, outdated bathroom. Since the room had no window the air was always stale and musty. The wifi was really poor. The breakfast was a small portion for a grown-up. The shower wasn't working properly when we arrived (they fixed it during our stay). The room didn't feel clean (sticky floor, stain on the mug tray, bathroom shower with not out hair in it). AND THE FUNNIEST PART: the cleaning personnel took/ate all the open snacks from our room (Oreo, ferrero rocher, biscuits).
8.0
Terrible internet
1.0
No running water. Toulets not working
Service of the room and. Customer service
7.0
Breakfast was ok but my guess is the hotel was understaffed, so it always took a long time for the order to be taken and then to be served. So if you have a trip somewhere, be early for breakfast!
Our room was very clean but the common areas were not. There were some carpets at the entrance and in the corridors that clearly had not been vacuumed in a while.
5.0
Breakfas was ok. Sustainability was a big plus. Lokation was good.
They did run out of black tea and juice, the two drinks we wanted for breakfast. The safe was not fastend anywhere in the room and it didn't work. Tey did som renovations during our stay and we stepped in som concrete when we arrived. We didn't have a window with a view in our room. Staff didn't speak any english.
1.0
La colazione non era inclusa.
La posizione in città è strategica. Perfetta.
The hotel looks absolutely nothing like the photos: everything is very messy, many plants are dead and left in plain sight. Many items are stored in the corridors. Food crumbs everywhere.
Despite the DO NOT DISTURB sign on my room, the maid tried to break down the door to get in on the first morning.
They have a conference room which disturbs the neighboring rooms very much.
Impossible to access to the beautiful (at least in photos) library, without a previous notifications.
I found the coffee machine dirty and used by previous guests. And for me there was no coffee I could make fresh.
The maids turned off the fridge leaving leftovers from previous guests, which melted and my room was flooded with dirty water.
At night they turn off the lights in the corridors and you have to use your own phone light. Very dangerous as there are many stairs.
The plumbing system had some problems and for 6 days the water came out black from the pipes.
Internet didn't work in my room.
Some guests ate on the terrace leaving there all the leftovers and no one cleaned for 2 days.
The terrace, which would be a magical place to relax in the evening is in a total state of disrepair.
This hotel has no manager. There is nobody responsible for what happens and takes care of both the details and emergency situations.
I was offered a refund for 3 nights but sadly no one ever actually did.
In short, chaotic, dirty and also liars.
Such a shame as the hotel would be a really good hotel with comfortable beds and large rooms. The pictures are in fact great.
The location is perfect for walking everywhere.
Before writing this review I tried to get in touch through the hotel email, but the system doesn’t allow.
8.0
Location is great. Beautiful property.
Steep stairs to 2nd floor and stairs in bedroom to bathroom.
8.0
Beautiful building, decor, very traditional and well kept. Very comfortable bed. Great water pressure and very clean.
noisy when hotel hosted some sort of business meeting. we had to leave the room from 4pm - 8pm due to the speakers, noise, microphone. Would recommend that they do not host meetings when there are hotel guests.
7.0
staff very friendly
food
8.0
Location was great! Breakfast was good! I didn't like that they start serving breakfast at 8:30 am and that when I made my reservations I paid for free breakfast but there is a maximum amount of $ that I can used, $100 pesos, over that amount I am responsable to pay. That was not explained when I booked for this hotel.
If there was an elevator, my room was on the third floor. And that I have to paid for part of my "free breakfast".
10.0
Beautiful space with lots of antiques and art both in common space and room. Nice rooftop terrace and view. Staff helpful and accommodating
convenient to zocalo but on opposite side from most restaurants and museums (had to walk an extra 2-3 blocks-not a very big deal). Had to rely on our Spanish in communicating with staff
7.0
Well located.
Value for money is good.
Rooftop terrace is nice.
It's clean.
No outside Windows on the Room.
8.0
The location was interesting and kind of noisy. This is our first time there so we weren’t aware of all the traffic and the sidewalk stands. Everything was convenient. We enjoyed the little bakeries and the markets. We enjoyed our stay.
We had a portable air conditioning unit in our room. It worked OK but was not enough for comfortable sleeping.
9.0
Nice helpful staff, location south of Zócalo Square, big room, coffee and water provided in the room. Anything you needed like a hair dryer or coffee refills were provided. Roof terrace a bonus.
Very low water pressure in the shower
10.0
it was convenient to everything.
1.0
Not much to be honest
Water pressure too low, impossible to take a shower
Room is dusty
Room has no windows
Staff does not speak a word of English
Photos in booking are outdated
Bed is too firm
Ac pushes dust into the room
6.0
The room was spacious, the rooms are quiet, and the bed was comfortable. Staff was trustworthy and they are pet friendly (only charging a small fee of 100 pesos regardless of how long your stay is). It's easy to reach Zocalo walking and the market is right next door. They provide you with a bottle of water and you can fill it up in the common areas (when there's water available). There's a fridge and a coffee maker in the room, but no coffee.
The location is right in the middle of a street market, next to Mercado 20 de Noviembre. During the day it was extremely busy up to the level that I had to wait for the swarm of people to pass so I could get out into the street and at night it was quite shady, especially as a woman travelling solo. Room was spacious but basic, with nowhere to place your luggage, windows do not open and you don't know if it was sunny or not outside, towels are extremely rough and old. I had a really messy showerhead spreading water everywhere around the bathroom because the shower did not even have a glass door anymore. The whole hotel has a 'cover' that pretends to be quite fancy but it's actually pretty messy and old, towels and bedding are left in the corridors for hours, the washing room on the ground floor is a mess, the one time someone cleaned my room during my stay they placed a used spoon and a mug back as if they were cleaned but weren't, everything had this vibe of "we tried to be fancy once".
8.0
The location is very convenient to the local artisan markets, zocalo, restaurants and historic centre. Our room was comfortable and quiet with A/C and a fridge. Filtered water is available to guests. We were a little apprehensive upon arrival because the street is very busy however once inside it’s very quiet.
8.0
location and style Very good bed
6.0
Hotel is fine but not a boutique hotel at all. Shower barely worked. Very tiny bathroom with old toilet and shower. Not worth the price of 100 dollars a night. Area is way too busy and chaotic but close to zocalo.
9.0
Loved the interior and the large terrace with the views. The room was very comfortable and the bed super comfortable.
It’s not the cutest area of Oaxaca you could stay in. The shower was a bit dirty and the pressure of the water very low.
9.0
They accommodated all of our needs. I had a tour scheduled before the time we can check in to the hotel. But the lobby staff kept our luggage and kept safe for us so that we could go and still enjoy our guided tour . They also prepared a special treat for my husband since his birthday was during our stay and surprised him with it by coming by our room and singing happy birthday. The place was clean and right in the heart of Oaxaca where you can find a little of everything. Shops, bars, restaurants, food markets. Great stay!
If you have already been walking around town all day and your room on the third floor. Going up three flights of stairs was not so fun. Having to carry your luggage down the stairs was not so great either. Although I'm sure you can always call the lobby for help.
FAQs
How much does this hotel cost compared to others in Oaxaca?
The average price for a rental in Oaxaca is $52 per night. This rental is $6 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Boutique Casa Garay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Boutique Casa Garay pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Boutique Casa Garay?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and smoking allowed.
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