JM Marvel Hotel & Spa

About this hotel

Located in Hanoi, this charming hotel for $24 per night is a great option for your next trip. Attractively located in Hanoi, JM Marvel Hotel & Spa features air-conditioned rooms, a restaurant, free WiFi and a bar. This 4-star hotel offers room service and a 24-hour front desk.

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Family friendly

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

0.88 miles

Vietnam Museum of Ethnology

3.16 miles

My Dinh National Stadium

5.30 miles

Hanoi Old Quarter

0.33 miles

JM Marvel Hotel & Spa

4.5

Excellent(367 Reviews)

Hotel in Hanoi

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Family friendly

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

0.88 miles

Vietnam Museum of Ethnology

3.16 miles

My Dinh National Stadium

5.30 miles

Hanoi Old Quarter

0.33 miles

Reviews

4.5/5.0

Excellent(367 Reviews)

100% verified reviews

9.0

Feb 2024

ベトナム初心者には安心する最高のホテル

サービスがとても良くて常にドアマンが荷物を運んでくれます。チェックイン前後の荷物預かりも利用できて市街地へのアクセスも最高なので、ベトナム初心者の私にはピッタリでした。

清潔で静か過ごしやすいですが、音漏れが少ししやすいと感じました

10.0

Feb 2024

Super Lage, super Personal, super Essen!

Super Service, tolle Lage mitten im Old Quarter fußläufig zur Train Street und zum Nightmarket. Das Restaurant bietet authentisches und super leckeres Essen zu guten Preisen, die Rooftopbar ist ebenfalls empfehlenswert. 10/10! Wir reisen sehr viel und sind mehr als zufrieden gewesen.

10.0

Jan 2024

The place to stay in Hanoi

Staff were beyond accommodating. We've stayed in a few places in Vietnam and all the staff have been wonderful but the staff here really went above and beyond. From the reception team, Thom and Peter to the restaurant staff, Scott. Super helpful, funny and polite. Really made us feel special. Accommodation is beautifully maintained, from the spacious, lovely smelling reception right through to our bedroom. Can't fault it.

9.0

Jan 2024

熱水注意會變冷變熱。

床鋪很舒服！

房間的大門隔音不成。

9.0

Jan 2024

Good hotel and value for money. Highly recommend to stay

Staffs are friendly. Smile all the way. Small hotel small Room but room design make us feel comfortable. Location is convince

Nothing

10.0

Jan 2024

다시 찾고 싶은 호텔!

좋은 위치, 아침 조식, 친절한 직원 모두가 좋었음

9.0

Jan 2024

It’s definitely a good stay located well in old quarter . Staffs were pleasant. Definitely will stay again.

Staffs were pleasant , room was neat and tidy buffet was also good

Nothing much actually but It’s European size rooms may be a drawback

8.0

Jan 2024

Convenient location in the center of Hanoi

Cleanliness. Friendly and helpful staff. Convenient location.

Our room does not have windows.

10.0

Jan 2024

Tuyệt

Nhân viên chu đáo, chỗ nghỉ sạch sẽ, thuận tiện

10.0

Jan 2024

We’ve stayed at the hotel twice and both times were fantastic due to the attentiveness of the staff and the luxurious de

The staff and facility are outstanding

If you stay in a room under the restaurant, Floor 7, you can hear the chairs moving above.

10.0

Jan 2024

Everything was fantastic

Great hotel with very kind employee If we come to Hanoi again, I would stay here

10.0

Jan 2024

Execellent service with great city location.

Hotel has an excellent location and staff is very helpful and friendly.

Addional cost for service charge and tax in SPA.

8.0

Dec 2023

Fantastic hotel in the old quarter

Great hotel in the old quarter, the staff are exceptional and incredibly friendly. The room was big and comfy water pressure and temperature fantastic.

Breakfast slightly lackluster, better options outside. But this is a small matter.

10.0

Oct 2023

Home away from Home in Hanoi

From arrival to departure and every touch point in between the service, standards, and style of the hotel either met or exceeded my expectations. A special recognition to Ms Thom Nguyen -- her professionalism and passionate sense of hospitality set the standard. Amenities and ambience were top-notch, especially for such a competitive price point. Breakfast was superb as well. I would not hesitate to return next time my travels take me to Hanoi.

Given Hanoi's competitive spa scene I had anticipated a better experience with the spa. It appears the spa is owned/operated independently of the hotel -- this was inferred several times but not confirmed -- but may explain why its service standards fell short of the hotel itself. Service felt rushed, robotic, and absent the professionaism of the hotel. Emphasis seemed more on how the spa is perceived (several attempts to get me to fill out surveys/reviews) than focus given on ensuring experience is entirely satisfying.

8.0

Sep 2023

A fantastic 3 star a good 4 star

The location was excellent, also the staff was excellent. We had dinner in the restaurant, this was also very good!

Several days we could not get hot water. Also, we found the breakfast to be just okay. The coffee was not that good, some mornings the pot was empty. The selection was the same everyday, very lackluster.

10.0

Jul 2023

Exceptional hotel to stay at!

The receptionist was exceptional Thom! The spa was also exceptional! Very talented masseuse. Enjoyed her service. The Sky bar was fun to unwind at sunset. Highly recommend this hotel.

Nothing

10.0

Jun 2023

Great hotel in Old Qtr, would definitely recommend when there are many to choose from.

Location great in the old qtr (be prepared for some street noise if at the front), lovely decor, staff very welcoming and helpful. We made a last minute booking due to a change in travel plans and checked in early evening. Staff were very accommodating and cleaned an additional room so our family could stay next to each other on the same level. Rooms were very clean and comfortable. Good selection for b’fast in a very nice setting.

Sadly we didn’t have enough time there to enjoy the sky bar and spa which we received vouchers for. Nothing we didn’t like about the property.

10.0

May 2023

Welcoming, great location, top tier staff

JM marvel was a gorgeous stay on our hanoi visit. The reviews are not kidding, the staff here are so kind and helpful and really wish to do all they can to make your stay the best possible. We found Thom on reception especially helpful. The location is great in old town and breakfast was lush. They even offered for us to pop back in for a shower before our return flight free of charge. Definitely recommend.

Nothing, the stay was perfect

10.0

May 2023

It was the perfect luxury getaway from the busy streets of hanoi

The room staff and amenities were 5 star quality

No complaints at all

10.0

May 2023

will stay with them again

it’s a fantastic location the staff are unbelievably amazing and so helpful kudos to all the front office reception staff

9.0

May 2023

Superb

Excellent location, lovely staff, great room, well priced. Nice breakfast on offer.

None

9.0

Apr 2023

Superb

1. Location is great. Its located in Old Quarter and yet not at the busiest area. 2. Receptionist Mr Scott and Ms Thom Nguyen are friendly, approachable, helpful and went out of the way to make the stay really comfortable. 3. Very attentive to customers' need. Our limo from Halong stopped the car opposite of the busy street across the hotel, just as I was thinking of how to brave the traffic to cross the street w big baggages and kids, the bell boys already got my luggages even before I got out of the car. Little details like this made a difference. 4. Beds are comfortable 5. There weren't a lot of selection for breakfast but good enough and they taste great.

1. The water temperature during shower tends to get inconsistent and fluctuates. It's more apparent in rooms at higher floors. We stayed in level 6 before my Halong trip and at level 2 and 3 after returning from Hà Long. Problems weren't so obvious in level 2/3, but was obvious in level 6, both the rooms we booked. 2. Sound proofing can be better. Noise from corridor and shower room upstairs were very clear.. But as there aren't many rooms in each floor so it isn't a huge problem to me.

10.0

Apr 2023

Hotel with a soul

Our stay was splendid! The hotel is located in centre of old qtr and it’s very close to all the attractions; night market, train street and museums to name a few. These were all within 5-10 walking distance. The hotel has the best Vietnamese restaurant, Sky bar and spa centre, all of which were very reasonably priced. The rooms were spacious, clean and the bed was extremely comfortable. What makes the hotel stand out are the people! We felt like we were surrounded by people who genuinely cared and wanted to make our holiday special. All staff were amazing, However Scott and Thom both went over and above our expectations. They both did an exceptional job by helping us book tours, assisting to source souvenirs and recommending good nightout and cocktail bars. Thank you team for making our stay so special. All gestures were very much appreciated.

Everything in the hotel including the staff were all good so there is nothing negative to mention.

10.0

Apr 2023

Excellent location and service. You won’t regret staying here.

the room was exactly as described and clean. they gave us vouchers, free beer first night, and a free foot massage if we pay for one massage which we used! great service, no pressure. the welcome tea was truly unique too, love it. the service at the front desk and the porters are impeccable. we arrived, and was across the road, they came out to us when we least expect it.

3% surcharge if paying by card but this seems to be the same everywhere for hotels in Hanoi. And if you pay directly via booking.com, this problem don’t exist. lift is a little slow but there are stairs and is not exactly a problem.

10.0

Apr 2023

Great rooms in a good location in Hanoi. Hotel staff were incredibly kind and helpful.

staff was very friendly and helpful, beautiful rooms

10.0

Mar 2023

Exceptional

the staff were very friendly, helpful and nice. The location was excellent super central and clean. i highly recommend

9.0

Feb 2023

Comfortable bed, good location, friendly staff

This hotel is located in a convenient location with alot to see and visit places in Hanoi. Staff was super friendly and ensured we felt comfortable and happy during checkin and check out. Bed was very comfortable compared to other places we stayed in Hanoi.

Our room was street facing hence we kept hearing car horns and people talking from the street late into the night which impacted our sleep but we dont think this would be the case for other rooms not street facing.

9.0

Feb 2023

excellent hotel and Customer service would definitely go again

decorating

rooms a little small

10.0

Feb 2023

absolutely amazing … we will be back next year

everything ! the staff were so friendly and helpful, we enjoyed a fantastic spa treatment, location was great and room was lovely 😊 we ate delicious food and breakfast in the restaurant plus the Roof bar was amazing, Mia was so friendly

nothing !

10.0

Jan 2023

Exceptional

Very pleasant stay. Both spa (massage) and hotel were very nice. The staff was friendly and helpful

8.0

Jan 2023

Clean, modern and comfy

Modern and clean, good breakfast

Noise from other rooms and corridor are annoying. Am Indian family occupying two opposite rooms always open doors and chat loudly.

FAQs

How much does this hotel cost compared to others in Hanoi?

The average price for a rental in Hanoi is $39 per night. This rental is $15 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at JM Marvel Hotel & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is JM Marvel Hotel & Spa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at JM Marvel Hotel & Spa?

We found 10 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.

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4.3

Excellent(1,241 Reviews)

JM Marvel Hotel & Spa

About this hotel

Amenities

Map of Hanoi

Nearby attractions

JM Marvel Hotel & Spa

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Hanoi?

Is parking included with this hotel?

Is there a pool at this hotel?

Is JM Marvel Hotel & Spa pet friendly?

What amenities are available at JM Marvel Hotel & Spa?

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