Mercure Melbourne Albert Park

Mercure Melbourne Albert Park Hotel in Melbourne

About this hotel

Located in Melbourne, this lovely hotel for $93 per night is a fantastic option for your next break. Located opposite Albert Park and Albert Park Lake, the 4-star Mercure Melbourne Albert Park provides convenient accommodation 7 minutes' drive from central Melbourne. Guests enjoy a restaurant, a bar and a fitness centre with a sauna.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Melbourne

Nearby attractions

Royal Botanic Gardens Victoria - Melbourne Gardens

Healesville Sanctuary

32.27 miles

Mercure Melbourne Albert Park

3.5

Average(1,867 Reviews)

Hotel in Melbourne

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Melbourne

Nearby attractions

Royal Botanic Gardens Victoria - Melbourne Gardens

Healesville Sanctuary

32.27 miles

Reviews

3.5/5.0

Average(1,867 Reviews)

100% verified reviews

1.0

Apr 2024

Very disappointing stay, so far our experience with joining Accor and staying at selected hotels has been regretful.

Location

Staff poorly trained, - extreme lack of training on reception No snacks in room or available to buy Room service ordering was messy and food was average Hotel was noisy

7.0

Apr 2024

Nice stay at Mecure Albert park

The beds were comfy. Great view of the lake and the staff were very friendly and also very helpful! We had a few things we needed help with and they didn’t hesitate to go above and beyond. They were able to source transportation to and from a local concert for us also!

The air conditioning system seemed very outdated could use with an update maybe?

1.0

Apr 2024

Not worth the trouble

Unfortunately we had a horrible experience with our stay. We didn’t have any air con on the hottest weekend Melbourne had for the year. Our service at the restaurant was nearly non existent and room service was even worse. Don’t order via the online system as it will take your money and an hour and half later it will be cancelled … just overall experience was bad then to get a refund was hard in itself

5.0

Apr 2024

Not worth the money, I expected more for such a well known company.

The entrance was very bright and welcoming. The pool area was clean and the temperature of the water was comfortable. The housekeeping staff were wonderful, so friendly and helpful. They were the highlight of the staff we encountered.

The tiles in our bathroom were broken, there was no independent cooling (which was made worse because Melbourne was having a 40 degree heatwave) there were stains and holes in the wall. There were broken tiles in the spa/pool area. We couldn’t connect to the TV, which was one of the items listed in the description. The fridge in our room stank, 2 of the PowerPoints didn’t work and to get to the light plugs we had to move furniture.

7.0

Apr 2024

Comfy, facilities were good

The facilities

The cost of parking, $25 every time u exit

6.0

Apr 2024

We were staying for a convention which was very convenient room service was also nice.

The staff were nice.

On arrival at 5:30pm we waited 20+ minutes for someone to inspect the room before we could check in. This meant we missed the start of our function upstairs that started at 6pm. The kettle in our room didn’t work and we couldn’t call down to front desk so had to go down to ask for another. We were told they would bring one right up. We had to go remind them 40 minutes later and were then brought another kettle growing some sort of black mould inside.

1.0

Apr 2024

Dirty. Poor service

It was cheap

Dirty forks from previous guest sat at the door to our room for 2 days No power supply for CPAP machine, reception gave no resolution to the issue. Asked for sofa bed to be made up, I was given sheets to do it myself Not enough milk provided for tea and coffee, only has the one 225ml carton for 4 might stay Not enough coffee or sugar for a coffee each in the morning Reception nevet answered the phone to resolve any issues always went to mailbox Hotel itself was dirty and unkept. Needs yo be refurbished. Paint chipped, ripped carpet ect. Floors where not cleaned the entire dah. Wet floors from people visiting the pool not cleaned up promptly. Honestly it was a mess.

6.0

Jan 2024

Melbourne is leuk

Locatie tegenover albert part en vlakbij de tram

De fotos bij booking geven een veel mooier beeld van het hotel en de kamers dan in werkelijkheid.

5.0

Dec 2023

Breakfast

Room view

10.0

Dec 2023

Great family friendly hotel

Loved the location, the rooms were extremely clean and fresh with spare pillows and towels, pool was lovely Will stay here again

I think everything was very good. Maybe a room service menu instead of digital but overall will be back again and recommend to all

8.0

Dec 2023

Arrived late, they were ok (1:30am check in)

Location

Could have been better value

8.0

Dec 2023

Was great for what we needed

Conveniently located near St Kilda and tram stops. Great friendly staff

Nothing

5.0

Dec 2023

Grand

I didn’t receive a repayment of the $100 bond

3.0

Aug 2023

Disappointed budget style stay.

Staff were very helpful. Main foyer was beautiful.

Tower 1 is just old not clean and run down.Carpet in front of Barth room was worn to be able to see underlay. When having a shower @530am took over 5 minutes that was timed on the timer(would have been longer) for the water to get hot enough to have a shower. Not great when you are getting ready for work. Not enough space to place bathroom bag on the bench. Room was very noisey from the conference rooms on level 1. Window looked into the gym next door so had to have the blinds closed at all times. That made it very dark. Vents in the room had dust. Disappointed that not a priority to keep clean after covid. Iron didn’t heat well and leaked water on to my dress and shirts. Not the standard of an Accor hotel.

7.0

Aug 2023

Happy with comfort, cleanliness and location

Bed really really comfortable

It's a shame the Espresso Bar wasn't open, especially with no cafe's nearby. Breakfast was pricey for the selection provided, especially since coffee was a priority and only a pod machine with lack of pods provided.

6.0

Aug 2023

Pleasant

Location only.

Breakfast was average. Also when we used sofa bed, there was a lot of dust on it. We tried calling staff to clean, no one bothered replying

8.0

Jul 2023

Very good

comfy bed excellent breakfast

room was too warm overnight- unable to adjust

6.0

Jul 2023

it was ok

The bed was comfortable and the room was spacious

There was no hair conditioner The large step into the shower was not the easiest or safest on getting out.

10.0

Jul 2023

Location is fantastic overlooking Albert Park. The staff could not do enough for us.

The staff were exceptional, particularly to a parson in a wheelchair.

Food menu was poor.

5.0

Jul 2023

Uncomfortable

The room was the most affordable for me as a solo parent of two boys.

No fresh air in the room and no access to control the temperature. With 3 of us in the room it was stuffy and made us feel uncomfortable. The sheets on the beds were too small and the mattress protectors old and did not remain in place. The bottom sheet was not fitted could not be firmly tucked in. The elastic on the (cloth) mattress protectors were either broken or lost their elasticity, therefore we were not 'protected' making it unhygienic. The toilet in the bathroom did not flush properly. Meaning we had to flush several times and if not successful the bathroom would smell. This was difficult to manage with two young sons in the room. Parking was expensive considering we were not in the heart of the city.

6.0

May 2023

Below average customer service but rooms clean and comfy.

Convenient location for a function we attended. Clean room

Our room key didn't work so had to get that fixed. We were given new keys but they were for the wrong room so ended up walking in on someone sleeping! That would explain why the first key didn't work. I feel sorry for that person being woken up when two strangers turned the lights on. The staff member had written one digit down wrong so we were supposed to be in the room next door. We were given a drink voucher each as an apology. Bathroom needs a proper extraction fan as it gets really steamy and you can see mould starting to form on the ceiling. Shower also has shampoo and body wash but no conditioner so bring your own.

6.0

May 2023

ok but disappointed

it was clean and airy

the room was much the same as it was when I last stayed in 1994 - the couch in the privilege room was hard as a board, the bed was uncomfortable and everything felt stingy - from the size of the teacups - no mugs available and very sparse- only liquid soap - no bar of soap- you get more at a 3.5 star motel than at the Mercure

1.0

May 2023

sloppy rip off place in Melbourne

nothing

parking, no milk, no glassware, poor quality bedding

7.0

May 2023

expected the bathroom to be better upkept for the price

Excellent staff, very helpful.

bathroom was old, cracked tiles and caulking has some mould. No hair conditioner supplied, just shampoo and soap. Quite noisy in the room from people in corridor. Parking was not included

2.0

Apr 2023

Very poor

The rooms that we bpoked on line didnt match.

7.0

Apr 2023

Our stay

Great staff.

The value of the room was high for what it actually was. It looked run down and a bit shabby.

5.0

Mar 2023

Good location. Could do with some work.

the location was okay, on the tram route just outside of town and Albert park on the doorstep. Most of the staff that we dealt with were very helpful and friendly, and we were able to leave our luggage after checking out. The room was a good size and the reception decor was nice and well presented.

The facilities were there (pool/gym/sauna) however the pool was very dirty, with a line of dirt present around the inside of the pool which was very off putting when using the facilities. the breakfast seemed quite expensive, €6 for any drink, either carton fruit juice or tea/coffee. The A/C in our room was broken. On the images on our room during booking, there was a bath, but no bath was present in our room. The sheets were like paper, therefore fairly uncomfortable and disturbing during the night. Our room was fairly quiet, but when attempting to change rooms due to no bath we were presented with a room in the main side of the building which was extremely noisy. The windows seemed newer however not good for keeping the sound of the outside out - it was that noisy, that we decided to stay in our original room with no A/C and no bath. The shower in our room was broken, which we reported and were told that nothing could be done.

4.0

Mar 2023

average

Location

Room, Bed and the room offered for 3 people only had 1 bed for $300 (it should not be assumed that 3 friends want to share a bed, there was no room at all in our room for a roll out single bed either). The shower grout was very unclean so we did not shower in our shower. The rooms did you provide adequate cutlery or amenities for 3 people.

4.0

Mar 2023

Pretty average. Would only stay here again if no other option was available.

Room as nice & beds pretty comfy.

The shower had the no pressure. It was pretty much a drizzle and to fill a bath would have take hours and been cold. The water temp also would change from hot to cold. I had to wash my daughter with a face washes while filling the sink. Check in took almost 30 mins of waiting in a long line with many other unhappy customers. When getting to the desk was told to go park in their carpark then come back & get outmr key. We did thes then hoped we didnt have to line back up again bht boy were we wrong. When asked if we have to line up again we were told yes. Lined up for another 25 mins. People were talking about how ridiculous this is in the line. We stay in hotels twice a month & have never had to wait like that & twice!. My daughters pillow was either stained with blood or chocolate which she realised after flipping it over . Lobby couches are really stained.

FAQs

How much does this hotel cost compared to others in Melbourne?

The average price for a rental in Melbourne is $142 per night. This rental is $49 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Mercure Melbourne Albert Park. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mercure Melbourne Albert Park. Enjoy the water!

Is Mercure Melbourne Albert Park pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mercure Melbourne Albert Park?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.

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Mercure Melbourne Albert Park

About this hotel

Amenities

Map of Melbourne

Nearby attractions

Mercure Melbourne Albert Park

Hotel in Melbourne

Reasons to book

About this hotel

Amenities

Map of Melbourne

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Melbourne?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Melbourne Albert Park pet friendly?

What amenities are available at Mercure Melbourne Albert Park?

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