Hotel in Frankfurt
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Located a few minutes' walk from all main attractions in the center of Frankfurt, this hotel features a health club with complimentary 25-yard pool as well as a restaurant with park terrace.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Frankfurt
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Jan 2026
Good Location, excellent staff.
9 / 10Outstanding·Jan 2026
Excellent staff, comfortable room and good facilities.
7 / 10Good·Dec 2025
Very clean, convenient car parking system, excellent breakfasts
Check-out takes a very long time. At the reception desk, there are only trainees who have no authority to do anything. You have to wait for the administrator, who will process the payment and issue the invoice. Invoices are issued for the total amount only, and you’re told that the breakdown will be sent to you later by email. That’s what happened, but the breakdown included charges whose purpose was unclear. I wrote a letter to the hotel asking for an explanation of the costs, but no one replied. They also didn’t refund the blocked deposit from the booking. It might be accounted for in the bill, but again, it’s impossible to verify. Very unpleasant.
6 / 10Average·Nov 2025
the location is superb, very convenient to reach major sights and shopping streets
while the property facilities were overall good, it small things that matter.
there are some complimentary things you would expect from a 5 star hotel. but here you need to rent umbrellas and PAY for it, during breakfast you can’t get tooth stick unless you go back to restaraunt reception, ask for it and they would you give you ONE tooth pick with a look as if you how dare you (i wasn’t the one asking for one, but witnessed another guest experiencing it), vanity kits/toothbrushes etc are by request only over phone call.
some hotel staff were very friendly, whereas others need to work on customer service standards in a 5 star hotel.
$$$$
Top rated by guests
8.4Excellent
(1,706 Ratings)
"Room was clean and spacious. Valet parking was really convenient, no need to worry about where to park and find the parking entrance after a long drive. location is the best."
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