Hotel in Como
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Set in a large park on the shores of Lake Como, Sheraton Lake Como Hotel features an outdoor seasonal heated pool, a free 24-hour gym, and a wellness area with a hot tub. Cernobbio is 0.9 mi away.
Amenities
Business facilities
Airport transportation available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Como
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Aug 2026
The breakfast and resturaunt staff.
The front desk staff.
We had a bad experience with a lady at the front desk. This older lady was extremely rude and loud. When we checked in, we missed one of our bags that were brought up by the porters so we went back to the lobby to check if it may have been left behind by mistake and asked the lady if she saw anything but she replied in a very rude way and didn't even offer to ask the porters, although she was not busy at the time. During our check out, we unfortunately were served by the same lady who was about to charge us for a room service we already paid for with cash. When discussed she was aggressive and rude and did not apologize for her mistake. I tried to inquire about the city tax and other things on the bill and instead of explaining she said this is a system and it doesn't make mistakes. She made our check in and check out very miserable!
However, to be fair the other front desk employees were very kind and helpful with requesting transport and giving us guidance. But one person mistreating you (not only once) spoils everything.
10 / 10Outstanding·May 2026
The hotel has a beautiful atmosphere, very comfortable rooms, and a great location close to Lake Como.
There was nothing significant that we did not like; overall, everything met our expectations very well.
7 / 10Good·May 2026
SPA is incredible
Water from the bathroom tap was black after they had been doing work on the water system (unbeknown to me) and went into my baby bottle - very distressing as we had cleaned my baby bottles (3month old baby) with that water the night prior. Staff didn't offer anything other than to switch rooms.
6 / 10Average·Aug 2026
Good breakfast
Utterly underwhelming for the price. Room overlooked an enclosed garden. Had to book a time to go into the spa. Reception staff were very average.
$$$$
Top rated by guests
8.5Excellent
(597 Ratings)
"The hotel has a beautiful atmosphere, very comfortable rooms, and a great location close to Lake Como."
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