Sheraton Lake Como Hotel
About this hotel
Nestled in Como, this charming hotel for $160 per night is a great option for your next break. Set in a large park on the shores of Lake Como, Sheraton Lake Como Hotel features an outdoor seasonal heated pool, a free 24-hour gym, and a wellness area with a hot tub. Cernobbio is 1.5 km away.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Como
Reviews
4.0/5.0
Good(957 Reviews)
100% verified reviews
9.0
great value for money. no views of lake but that was a five minute walk away. the pool and pool bar staff were exceptional. so relaxing.
nothing!
10.0
Professional and kind staff.
Very nice breakfast.
Specious rooms, small balcony.
A few restaurants available.
10.0
The whole place was spotless and we felt at home the minute we walked through the door. Great location and the staff couldn’t do enough for us. We’ll definitely be back!
The fact we had to leave.
7.0
Special thanks to Giulio Bertoldi, the Resident Manager. We called earlier to book a table at the Michelin star’s restaurant, Kitchen Restaurant and the person over the telephone confirmed our reservation. Upon checking in, we discovered to our horror that no reservation was made. After we were told it was fully booked, we had no choice but to walk in the rain to another restaurant nearby. Giulio who was informed by the restaurant’s staff, came quickly to apologize and offered us a discount at the restaurant. We are very pleased with his response as a manager to try rectify such an unpleasant situation.
The hotel is quite old but room is clean. The supervisor at Kitchen Restaurant was so eager to serve his regular customer behind us, that he left us waiting for a table and didn’t come back with any answer. Finally a waiter came and told us the restaurant was fully booked.
6.0
View
Remote, not very clean, staff not very helpful, food choice and service disappointing.
7.0
L’hôtel est très beau, le parc rend le séjour très agreable, la piscine est très grande et les restaurants et bar offrent des cartes variées. Le personnel est très sympathique et accueillant, nous recommandons !
Tout Le personnel ne parle pas anglais, notamment au buffet du petit déjeuner, les hôtesses du petit déjeuner ne sont pas toutes aimables…
Lors du nettoyage des chambres, certaines serviettes étaient enlevées sans être remplacées.
8.0
Отличное расположение, прекрасные завтраки (вкусные и хороший выбор), бассейн, территория, ресторан! Все прекрасно! Персонал на завтраках и в ресторане тоже супер!
1. В обоих номерах в ванной стояли пустые использованные лосьоны для тела…
2. В кроватке малыша (2 года) не было ни подушки, ни одеяла! Когда попросили принести-принесли одеяло 2х2 метра, которое не помещалось в кровать для малыша!
10.0
Pool and location
No irons in the room
9.0
Lovely grounds, beautiful pool. Convenient location
Dining options were pricey
8.0
Nice pool.
Responsive receptionist, Thank you, Marta 😎😇
The charge for the upgrade Wi-Fi, despite it wasn’t really used. or just typed by mistake by one of the kids.
10.0
Amazing hotel!!!! Nice location, big room, amazing pool and gardens. The breakfast is really rich and diverse.
Love it.
9.0
The facilities of the hotel were amazing. We enjoyed the outdoor place so much.
The breakfast was really good, with so many options.
We would hope the room space to be larger to fit an extra bed. The room for 3 adults was small to be honest. But everything else was good.
4.0
pool & pool restaurant
check in process, booked room was not available. After discussion, one room on 3rd, the other on 4th floor, one of them not the booked one. Again discussion and call to booking.com. Receptionist discussed with superior. Still booked rooms not avalable. Upon questining, we have been told that the offered two rooms are the only ones available due to full booking of the hotel. We reverted this is not acceptable, will cancel the reservation and change to Hilton hotel. Again discussion receptionist with her manager. And - surprise - both rooms became suddenly available as booked on the same floor. Congratulation to the nice "smell" this is leaving
breakfast room cooled like a fridge. Employees themselves where winter jackets and confirmed continuous complains to their management.
"nice" music in the hotel floor. Bad is if you want to sleep... We had to call every night to ask them to turn down the music. Good thing: it starts again at 7 in the morning so
7.0
It was spotlessly clean and staff were very polite
- Unnecessarily poor lighting on 1st floor hallway where accessible rooms were, it was in darkness and very narrow. Every other floor was twice the width and bright?!
- My accessible room had too much furniture and carpet for a wheelchair user.
-Mirror too high in accessible bathroom for a wheelchair user.
-Shower gel and other dispensers too high on shower wall along with emergency cord, which was tied up high.
-Pillows were like balls of cotton wool, no firm pillows.
- Aircon, not ideal and is controlled at reception.
- No hoist or other facilities at pool for anyone with a disability
-Not enough space between bed and walls to accommodate a wheelchair for transfers
7.0
Location a 10 minute walk from the ferry terminal. Breakfast buffet is very good.
A little tired in places. Paid for a room with a terrace but really wasn’t worth the extra as the deck was overgrown with a poor view and not particularly inviting.
10.0
Good service
None
9.0
Pool, gardens, rooms
Cost of breakfast
9.0
'
The check in staff he didn’t give me two rooms connected or near each other as I requested
10.0
Everything the location is fantastic the hotel is really nice
10.0
Hotel has 2 lovely restaurants and you literally don’t have to go anywhere.
The waiting time on the reception was a little bit too long but we had an upgraded room and complimentary Prosecco.
8.0
Very professional staff, great structure
A little far from the city with not many things around
Rooms are a bit outdated
5.0
Nothing much
No one take care of my bags and second day no one cleaning the room even we left the room from the morning
5.0
The terrace off my room was a lovely place to sit.
The food at the restaurant by the pool was fresh and tasty.
There was a juicer with a good range of ingredients available at breakfast.
The pool restaurant staff were helpful.
The location was good, a lovely 30 min walk or 10 min ferry ride to Como.
Overpriced.
Bland decor
Uninviting entrance to a four star hotel
Only supplied with one thin bath towel each besides hand towel and bath mat.
The main bar manager F was unfriendly and unhelpful when we turned up for Bonvoy Happy Hour, an event suggested to us at check in.
10.0
Great for groups travelling together. Loved the pool area, pool bar & restaurant. Staff there were excellent
Pool was too far away but still beautiful
9.0
every thing was a good
too expensive
9.0
Staff were very lovely. Great pool and outdoor area - would be great for kids. Lots of food/drink options at the hotel. About 1km walk into town (Cernobbio) for other restaurants) and only 1 ferry stop away from Como. Very quiet around the hotel.
8.0
TV could have had more English stations
9.0
Spacious room and grounds. Well maintained and also reasonably priced.
One of the concierge guys was quite rude and not helpful.
FAQs
How much does this hotel cost compared to others in Como?
The average price for a rental in Como is $125 per night. This rental is $35 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Lake Como Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Lake Como Hotel. Enjoy the water!
Is Sheraton Lake Como Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sheraton Lake Como Hotel?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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