Nice overall package. Nice staff.

Breakfast Across the street from the beach Parking accomodation Sea View Balcony

No English language TV channel Tiny shower Small room Difficult night clerk

really impressed by the professionalism of the staff. special thank you to Mr Antonio who with his kindness and knowledge made our stay even more memorable. the food at the restaurant was great, I believe one of the best on the island. also the guys working at the bar Michele, Francesco and Luca looked after us, super polite and the cocktails were amazing.

The restaurant services and staff were indeed outstanding and you don't need to go to the city for dinners, maestro Antonio, restaurant manager and his team uplifted the restaurant experience to another level. Hotel is at calm and safe place, well accessible by car, with good and safe parking. Hotel area with its lovely green garden where you can spend hours of watching the port traffic and reading the books peacefully, pool facilities and small beach seems to be restricted zone only for guests so you will always have your beach beds available. Scuba-diving club is available here as well. Hotel offers boat transport to other beach or rental of the small boats for own trips. Restaurant dinners surprise every day. Pool staff is also very friendly and always willing to help (kayak or paddleboards are available for short range trips). We had our own car but hotel also offer motorbike rentals. Location is good: five minutes driving to the Portoferraio city, 15 minutes driving over the hill to Biodola beach, 10 minutes to Paduella, 15 minutes to Volterraio fotress climb, 5 minutes to supermarket & pharmacy.

We had the second to most expensive family room but it wasn't worth the price. Minibar is just a joke, equipment of the room is very basic, missing electric kettle, missing glasses, spoons, only one chair in the family room is also poor. The children room does not have anything than a bed (at least simple arm-chair or bench for luggage would make it more pleasant). The bathroom require rework or at least paint-job (unpleasant lights hot-fixes), toilet seat was yellowish (proper hand-work cleaning was needed), wall facing marble was falling apart. Only two sets of shampoo and shower gel tubes for family/day means you need to go shopping to have enough for all family members. Hotel is also very next to large lagoon with a lot of mosquitos so I wonder why hotel manager does not provide the electric repellents by default (you need to ask reception for that and then also for refills every now and then). Missing windows nets preventing mosquitos from entering the rooms is also stupid cost-saving or laziness in such area. The rooms are stained by bloody mosquitos after each stay and nobody paints that so you can see how many night battles for good sleep happened this season already. The beach at the hotel is just for the remote photos, the seabed is dirty and contains some rubbish from the near port, better use some flipflops when posing.

First of all, I would like to highlight the attitude of the hotel staff. Extraordinary! The detailed information and advices provided by the reception staff was exceptional. We were given a separate form and map with useful explanations to reach the recommended sandy beach. In the same way, I can only praise the kind and professional work of the waiters in the restaurant. The breakfast selection was adequate. The air conditioning in the room worked properly. The water in the pools was perfectly clean and the temperature was optimal. On Friday evening, the hotel organizes a garden party on the beach. A sumptuous culinary experience in beautiful surroundings. Afterwards, a high-quality dance evening with live music. Unforgettable experience! Don't miss it under any circumstances!

At first glance, the water of the sea beach opening onto the busy Portoferrario Bay, frequented by ferries, was not crystal clear. We still bathed in it in the evening, because the pools are closed after 7 o'clock. There was nothing wrong with our skin and the water was very pleasantly warm.

beautiful location

the beach was just so so

We were visiting Italy, came up Elba. This hotel was nice, traditional Italian style, nothing big but friendly. Restaurant staff was amazing. I had my best chocolate croissant there! We had a great lunch poolside. Saltwater pool was very relaxing. The beach front is not great but nice if you just want to sit by the water. Staff and cleanliness was great.

Beach not really swimmable.

Fantastic staff, really professional!

The pool was almost too hot:)

The outdoor area and was exceptional and very well kept. The room was clean and spacious. Service at the reception was great. They rented a moped for us and called a taxi for us when needed. The hotel also has a taxi boat to go to another beach nearby which was very nice (cost 10€ per person).

The AC in our room was set to 25 degrees celcius when we first got there. It was a bit too hot for us in the night and it was not possible to change the temperature. They could not fix it and not give us another room with a better working AC so as a result we were always waking up at night because we felt uncomfortable in the heat. The service at dinner was confusing and a bit weird at times. The road close to the hotel is not good, it is not possible to get to and from the hotel without a vehicle and the public bus stops service at 20:00 in the evening. So it is impossible to walk to nearby restaurants from the hotel.

The staff were excellent. They were very helpful. The pool area was nice with plenty of loungers. The breakfast was also good. The beach area is good if you are not swimming, as you cannot really swim in the sea. You need to go to one of the other beaches (but we knew about this)

The rooms. They are nowhere near 4 star quality.....

Breakfast was excellent Staff superior Location is tricky fir taxis as it got expensive to get around if we left property.

Nothing could have been better. Honestly. Excellent

The close location to the ferry. Great breakfast. Nice pool.

Rooms were dated. The jacuzzi had kids in it a lot. The beds were hard. Bit over priced.

On site facilities were excellent. Breakfast buffet was excellent. Staff at reception were excellent and very helpful always. All food and drinks purchased on site were of a very high standard. Also enjoyed quality live entertainment on one evening of my stay. Cleaning staff were so unobtrusive and no noise

Nothing comes to mind

The staff was absolutely amazing. The recommendations were all extremely helpful - and they all went out of their way to make our stay one to remember.

We loved it all!