Deseo Home Guest House

Wow was the staff kind and welcoming. Truly a highlight and you can see by other reviews that the staff is truly amazing. From the beginning I was welcomed in and greeted with a friendly welcoming face and tone. Was provided extensive information about the surrounding areas and key places of interest.

Cannot think of anything truly bad. My whole experience was exceptional with this property. If I had to pick something it’d be the shower.. there was a lot of mold on the tiles and this caused a bit of issues with my allergies. Maybe something for the property to consider doing a deep cleaning on. But otherwise the property was truly great.

Very clean and tidy and convenient distance from Rome Termini

N/A

I liked the staff availability and attitude. Always available and with a great smile on their face.

I liked everything.

The location is one of its strongest advantages. It is situated in Rome’s diplomatic district, surrounded by embassies, and I felt very safe walking in the neighborhood at night. However, the immediate area is relatively expensive, and the better restaurant options generally require walking farther The best part of my stay was the staff. Everyone was polite, supportive, and genuinely tried to help guests have a pleasant stay. A special thank-you to Aria, who worked in the kitchen.

Not a Four-Star Hotel—Great Staff, but Poor Value for Money The first thing future guests should understand is that Deseo Home is not a four-star hotel in the traditional sense, despite how it may appear on Google. It is a small guesthouse—somewhere between a bed-and-breakfast and an Airbnb-style property—with limited hotel facilities. The location is one of its strongest advantages. It is situated in Rome’s diplomatic district, surrounded by embassies, and I felt very safe walking in the neighborhood at night. However, the immediate area is relatively expensive, and the better restaurant options generally require walking farther away. My room was reasonably clean and serviced every day, but it fell well below my expectations. The room was very small, and the bathroom and shower were exceptionally cramped. The showerhead did not work properly. There was also no actual wardrobe—only an open area where clothes could be hung. There was no coffee maker inside the room either; instead, guests had to use a shared machine in the hallway. Breakfast was included, but it consisted of fairly basic cold options and was nothing memorable. If you are visiting Italy, especially for the first time, I strongly recommend going out for breakfast and enjoying one of Rome’s local cafés instead of limiting yourself to the guesthouse breakfast. The best part of my stay was the staff. Everyone Considering the room size, facilities, and overall experience, I found the price too high and did not consider it good value for money. This was my first visit to both Italy and Rome, so perhaps my expectations were high, but the accommodation still did not justify the rate. My most serious problem, however, was with Booking.com rather than the property staff. When I made the reservation, Booking.com clearly advertised complimentary airport transportation to the guesthouse and a return transfer to the airport. I had a screenshot of this advertised benefit, yet neither transfer was provided.