Hotel in Acapulco
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This beachfront hotel features 4 outdoor swimming pools and a fitness center. Most of the hotel’s rooms offer ocean views. There is a golf course 30 minutes' drive away.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Beach access
Laundry services
Accessible Parking
Beach front
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Acapulco
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Jul 2026
Todo estuvo muy bien. La atención del personal muy agradable.
10 / 10Outstanding·Jun 2026
Beautiful room and clean people nice good food
Nothing everything good
10 / 10Outstanding·Jun 2025
Everything was spectacular
No complaints or improvements needed
6 / 10Average·Aug 2025
Its location
Whilst I understand Acapulco is still recovering from the damage caused by hurricanes, and that had an impact on how most buildings look, I felt the fees charged did not match the quality of the place.
In general, the hotel is in need of paint (particularly in the beach area lifts), better doors to the rooms, better showers (they looked rusty and old) properly trained staff (they were slow and inefficient at the check in, provided faulty keys and even gave us a key to a room that was already occupied). Also, the buffet for breakfast was definitely not worth 490 pesos. I know we could have just picked a different place, but booked based on the rating of the place on booking.com, on the fact they advertise themselves as 5 star hotel, and the fact that I made my booking from abroad.
$$$$
Top rated by guests
8.6Excellent
(1,465 Ratings)
"Todo estuvo muy bien. La atención del personal muy agradable."
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