The Stuart Hotel, Sure Hotel Collection by Best Western

The Stuart Hotel, Sure Hotel Collection by Best Western Hotel in Derby

About this hotel

Located in Derby, this attractive hotel for $79 per night is a great option for your next trip. The Stuart Hotel, Sure Hotel Collection by Best Western is just a 5-minute walk from the Intu Shopping Centre (formerly Westfield) and Derby Train Station.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Family friendly

Map of Derby

Nearby attractions

The Stuart Hotel, Sure Hotel Collection by Best Western

3.3

Average(2,790 Reviews)

Hotel in Derby

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

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About this hotel

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Family friendly

Map of Derby

Nearby attractions

Reviews

3.3/5.0

Average(2,790 Reviews)

100% verified reviews

4.0

Jan 2024

great at the start however a very poor ending , disappointing

basic but clean , good value for money

not having a member of the public trying to fraudulently trying to get a free breakfast out of us ending up with the police being called as we were checking out stood in reception. Myself and my wife felt very scared and intimated , the gentleman was starting to get very hostile. The staff were great however but never the less not the experience we would have liked.

2.0

Jan 2024

Disappointed definitely wouldn't rate as 4 star

I didnt have breakfast. The location was fine but the room wasn't very clean. The noise from people in other rooms was not good and disturbed our sleep a lot

The cleanliness Less noise

6.0

Jan 2024

Good location

Location was great value for money and comfortable

Room very small for a double room under mattress was filthy and very noisy in the rooms next to us

10.0

Jan 2024

Great stay good breakfast fab staff

Staff excellent service

Pillows bit hard

1.0

Jan 2024

Awful.

The location.

I was given room 217 at first, the room was filthy and carpet grippers were on show. Mould in the corner of the room, wee on the toilet seat and hair on the bed. I complained to reception and had to pay to upgrade to room 215 as there were no other rooms available of the same standard as room 217. The room was bigger and there was no hair on the bed, but that's probably where the good points stop. The sink was filthy, the carpets are stained and sticky and the walls seem to be made out of paper. 8 other family members stayed at the hotel and 6 were in the surrounding rooms to me, room 216, 116 and room 115. I could hear everyone of them talking, brushing their teeth and their phones vibrating. You get woken up to what can only be described as someone using a ninja blender, doors banging and people talking. There is no way this hotel is a 4 star, it is barely a 1 star.

7.0

Jan 2024

Good value for money

The location and the price

paying for parking

10.0

Dec 2023

Very happy and will visit again

Arrived and was made very welcome from the moment I walked in. Had a little wait whilst they was dealing with another person who had issues. They remained very professional although not being spoken to properly.

Everything reached my expectation in the hotel. Other residents parking styles left a lack of consideration for others.

10.0

Dec 2023

Enjoyable

Good location.

9.0

Dec 2023

Value for money.

Location, clean rooms, polite and friendly staff in the Reception.

Unfortunately the hair dryer was not working. Should upgrade such accessories.

8.0

Dec 2023

Business stop over in Derby

Location perfect for meeting in Derby Room spacious and well maintained Car park on site a value great Check in and check out process quick and the staff good

Bathroom a bit dated but perfectly functional

1.0

Dec 2023

Waste of money

We didn’t like anything about this property but we deeply regret to make a reservation in this hotel.

Service, Staff, communication, cleaning, very small room, bed, bathroom and shower.

7.0

Dec 2023

Good value hotel.

Good size room (made sure we didn't get a cisy room), comfy bed, good sized towels and walking distance to the city centre.

No staff at the restaurant, so we ate elsewhere

10.0

Oct 2023

Family stay at The Stuart Hotel.

Enjoyed our stay, have rebooked for October. The Stuart Hotel, Derby is top of our list for our fortnightly weekend stay if available.

8.0

Oct 2023

Received a warm reception

Received a lovely reception Room was comfortable We did not have meals

N/A

5.0

Oct 2023

Okay for one night work trip

Reception staff when I checked in very friendly, there were vegan options at breakfast, wifi was stable enough for a video call meeting, really good location for both rail station and centre of town - both within 10 minute walking distance.

staff the next morning on the reception desk and in the restaurant were pleasant but quite brusque and/or a bit unknowledgeable. The room was a bit worn and tired which is not a problem in itself, but elements of the room were very very dirty. The bedside lamp had clearly never been dusted at all, covered in grime and dust. No hangers in the wardrobe so a pretty useless piece of furniture. Walls are very thin and I could hear everything being said next door, and I don't think they were particularly loud. My room was clearly above/near the kitchen and the extractor fan made a constant loud humming/thrumming sound. It stopped at 8.30pm but started again at 5.30am in the morning and woke me up. Windows are draughty. It looked liked the carpet in the hallways and on the stairs hadn't been hoovered in months!

4.0

Oct 2023

3* Accommodation unless your traveling to use their conference facility

The staff were polite. The breakfast was OK, standard English Fry.

The lumpy Mattress, The noisy stairs, the loud appliance somewhere in the vicinity to the room.

1.0

Sep 2023

Small dirt room

Bad

Room was very small and dirty

8.0

Sep 2023

Thoroughly enjoyable stay for 3 nights. Staff were excellent

Staff were excellent and location is handy for the station

A little dated but that was expected. Only real downside was the poor wi-fi

8.0

Aug 2023

Good base for exploring Derby.

Good location, excellent taxi service, comfortable room and parking on site.

Breakfast was a bit chaotic as there was a coach load in and we struggled to find a table.

7.0

Aug 2023

Weekend with family

Good location for the town, clean hotel, discounted parking right next to hotel. Decent hotel for the price and will defiantly use it again. Nice bar area, did not eat there but food looked good.

7.0

Aug 2023

Only one night so difficult to fully assess

Location good Excellent breakfast

Couldn’t check in before 3 pm

9.0

Aug 2023

I had a good stay. The staff were very good helpful and friendly

It was close to town and in walking distance

The shower need cleaning the walls were a bit mouldy

1.0

Aug 2023

Bad

Rooms too small and unbreathable, floor was not hoovered, I don't recommend sorry.

5.0

Aug 2023

Disappointed

Staff were pleasant in the restaurant dining area. On arrival at the hotel, I requested help with my bag as I am disabled. Unfortunately, I ended up feeling very uneasy due to the helper stating that she had her own issues. Felt as though I was a burden.

Rooms are very dated and in desperate need of upgrading. Heavily stained carpets, pillows uncomfortable. Big safety issue in the disabled room in the bathroom. The floors are shiny and slippery, these are hazaedous. The shower basin is very worn and offers no support underfoot. The basin leaks out on the shiny floor, creating a large pool that is dangerous, especially for a disabled person. There is no hand rail in the area of the shower. The website states there is a fridge and hairdryer in the room. However, these were absent. The room in general needs emmidiate attention, to rectify hazardous bathroom area.

9.0

Jul 2023

Will use again When cost is in my budget

Breakfast

Nothing

10.0

Jul 2023

Came for the hotel stayed for the staff.

Where do I start with this one? The staff was great, Skylar helped me with the room issue I had and went above and beyond to find me the perfect one and Lauren made me feel like I was at home with the fantastic conversation we had. I can't stop here, Katie and Natasha were amazing too, Natasha is very helpful when I ask for apples and Katie is such a doll to talk to. it's one of those places you want to stay more because of how amazing the staff is. The rest of it? The rooms are great, the location is close to everything you mostly need, and the public transportation is a walking distance away.

Besides not receiving a goodbye Hug and not having an elevator everything else was exquisite

5.0

Jul 2023

Passable

Breakfast

A bit tired. Good breakfast though.

10.0

Jul 2023

Overall, excellent as per previous stays - Thank you Team

Had an initial problem with room, but excellent front desk team resolved immediately and offered free drink, which was absolutely not necessary at all, but appreciated - thank you

noisy neighbours! (nothing hotel team could do about it of course). I had no issue in resolving myself!

10.0

Jul 2023

Great place

Everything was great

All

10.0

Jul 2023

Great

8.0

Jul 2023

efficient and comfortable for a business trip with train

Very close to the train station, good british breakfeast, also cont. is available, our room had an amazing comfy bed, our room was very small though

4.0

May 2023

Disappointing

The staff, in general, were lovely

The breakfast that we had to pay £10+ each extra for was appalling. Cold, rubbery, grey scrambled eggs. Cold mushrooms and beans. Asked for gluten-free toast and staff kindly got for me, but it was brick hard. We returned to our room and a member of staff knocked on our door (about 9am, didn't need to vacant until 10am) asking when we were going and looked shocked when we said 10am. Lots of hustle and bustle in the corridors from them in the morning.

7.0

May 2023

Good value would use again

Comfortable ... great price ... good breakfast ... free wifi ... fairly close to train station

A little frayed at the edges

10.0

May 2023

Great place !!Great team!

Everything was great! Friendly team.

FAQs

How much does this hotel cost compared to others in Derby?

The average price for a rental in Derby is $101 per night. This rental is $22 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Stuart Hotel, Sure Hotel Collection by Best Western. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Stuart Hotel, Sure Hotel Collection by Best Western pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Stuart Hotel, Sure Hotel Collection by Best Western?

We found 8 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.

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The Stuart Hotel, Sure Hotel Collection by Best Western

About this hotel

Amenities

Map of Derby

Nearby attractions

The Stuart Hotel, Sure Hotel Collection by Best Western

Hotel in Derby

Reasons to book

About this hotel

Amenities

Map of Derby

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Derby?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Stuart Hotel, Sure Hotel Collection by Best Western pet friendly?

What amenities are available at The Stuart Hotel, Sure Hotel Collection by Best Western?

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