Hotel in Shiga, Japan
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Located on the shores of Lake Biwa, Lake Biwa Otsu Prince Hotel offers rooms with lake views, 7 restaurants and an outdoor pool. Lake cruises are available in front of the hotel.
Amenities
Business facilities
Shuttle available
Free shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Shiga, Japan
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
The rooms were large and spacious. The view out over the lake was very nice. The buffet breakfast was very good. The shuttle to and from Otsu station was very useful and reliable.
I didn't like the charge for the swimming pool.
9 / 10Outstanding·Aug 2026
Everything except a delayed check-in was perfect. I've visited the Biwako Prince for various events but never stayed. I'll come again and hope to make it yearly as well as recommending it to friends here in Japan and abroad.
We were told we could check-in at 16:00 and arrived then but were told we couldn't check in until 17:00. If we had known, we would have stayed longer at the Miho Museum. We were going to Mt. Hiei the next morning, but didn't want such a big breakfast. Something less big. ¥2,000 for coffee, toast and an egg would be perfect with a view. I wanted to have a light breakfast but couldn't. That was disappointing.
10 / 10Outstanding·Aug 2026
All the staff were very kind, polite, and professional. Great stay overall. My husband was injured at the pool (entirely his own fault), but the staff took excellent care of him - really appreciated their professionalism and quick response. We will definitely come back!
6 / 10Average·Mar 2026
Nice view from a room (that I paid extra for high floor)
Close to local restaurants
Because I was on the 32nd floor, one had to plan departures carefully, as the banked elevators segregated floor locations. Waits exceeded one minute, especially during checkout.
The bell staff was very condescending upon my arrival with a bicycle. I was doing BIWAICHI bike ride around Lake Biwa. He literally yelled at me in Japanese for not understanding where to park my rented bicycle overnight(out in the rear of an open parking lot), some 500' from the hotel entrance! The hotels rented bicycles were all housed, and lined up under the entrance Porte cochere. Another example of financial segregation under the Prince hotel operations.
The Shiga prefecture encourages the tourist activity of riding a bike around the lake; so this action of not encouraging proximal placement of non-hotel bicycles was disappointing.
This hotel utilizes checkout kiosks, which made it convenient, if one had no room charges. But, only one staff at other times due to labor constraints.
For such a highly acclaimed chain of hotels, I am seriously using many of chains, or local hotels next time. I may be old, and Prince hotels can discount my comments, but they need to remember that I have accumulated MANY friends over 72 years...
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Top rated by guests
8.5Excellent
(3,425 Ratings)
"All the staff were very kind, polite, and professional. Great stay overall. My husband was injured at the pool (entirely his own fault), but the staff took excellent care of him - really appreciated t..."
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