Hotel in Japan
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Right next to NASPA Ski Garden, New Otani Hotel features hot-spring baths, an indoor pool and 7 food and beverage options. Spacious Japanese and Western rooms are offered, all with a private bathroom. Guests can enjoy skiing (It's a ski slope.
Amenities
Business facilities
Shuttle available
Free shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Ski in/Ski out
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Spa bath
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Japan
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Mar 2026
Everything! Starting with the 5 minute hotel shuttle bus ride from the train station everything was exceptional for me. The staff especially Ms. Nakabayashi were terrific. I stayed in the very spacious and super clean junior suite and loved the room. The hotel offers a selection of restaurant choices serving a variety of cuisines. Just be sure to inquire about reservation times. The buffet breakfast was copious as was the dinner buffet. There is a fitness room and an indoor pool. The onsen was excellent after all day on the ski slopes. I reserved in advance by phone rental ski boots in my large size. They provided new, very comfortable boots and skis. The convenience to the mountain and all the services available couldn't be better. I've skied at and enjoyed various resorts in Niigata, but will definitely return to NASPA soon. Thank you all.
I'm not sure if the 1,500 yen charge included both the pool and fitness room at the same time or just the room that I used for some weight training. I can understand a fee for pool maintenance, but don't see why it's that expensive for the training room. I would have no problem paying a one time fee for use during the stay, but 1,500 each time seems a bit excessive.
10 / 10Outstanding·Feb 2026
Very friendly and efficient staff . Great location
8 / 10Excellent·Jan 2026
Great location. Large rooms. Great option for ski in/out. Ability to hire ski equipment and access to lessons onsite.
Few affordable options for dining. Shuttle bus stopped at 7pm, leaving us to head to town for early dinner.
No ability to use streaming services for television.
6 / 10Average·Oct 2022
very average property. dated but clean. breakfast in dining hall. average food for breakfast. Need to reserve dinner, others need to go outside to eat.
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Top rated by guests
8.5Excellent
(416 Ratings)
"Everything! Starting with the 5 minute hotel shuttle bus ride from the train station everything was exceptional for me. The staff especially Ms. Nakabayashi were terrific. I stayed in the very spaciou..."
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