Hotel in Port Elizabeth
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Located along the beachfront in Port Elizabeth and with views of the Indian Ocean, The Beach Hotel offers brightly decorated rooms with air conditioning. It features 3 restaurants, a pool and a sun terrace with ocean views.
Amenities
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Laundry services
Beach front
Family friendly
Ironing facilities
Smoking allowed
Safe
Key card access
Contactless check-in/out
Fire extinguisher
Cleaning products
Map of Port Elizabeth
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Room was great, location was great. Food was great
I love everything about the property
10 / 10Outstanding·Oct 2026
The hotel has an excellent beachfront location with beautiful ocean views. The room was spacious, clean, and very comfortable. Breakfast offered a great variety of fresh and delicious options. The staff were exceptionally friendly, welcoming, and always willing to assist. I also loved the location, as it provided easy access to the beach and nearby attractions. The facilities were well maintained and created a relaxing atmosphere.
There was very little to complain about during my stay. At times, the parking area felt quite busy, but it did not significantly affect my overall experience.
8 / 10Excellent·Oct 2026
Room was very spacious and clean with 24hr room service. Perfect location. Great breakfast..
If you try and contact via message on the Booking.com platform, they don’t reply, no pickup when phoning either…there appears to be a disconnect between the reservation’s team and the hotel itself…very poor actually (rude even!!).
I’ve been travelling for over 12 months and they are the only hotel/accommodation that hasn’t replied when I’ve contacted them, very surprising for a good hotel like this!
There is no lift to the second floor so be aware..
5 / 10·Oct 2026
location is closer to key spots, mall, beach etc. breakfast team and the food was amazing. room well kept and house keeping lady was great.
I would like to formally raise a concern regarding the conduct and professionalism of the front desk staff, both on the night shift and day shift.
The issue itself was relatively minor, and I had no objection to paying the shortfall amount. However, I was disappointed by the way the matter was handled and communicated.
I was advised that because I booked through Booking.com, the error on the system was "not their problem" and that I should contact the reservations department myself. The difference in age classifications between the hotel and Booking.com is clearly a systems alignment issue and should not be presented to guests as though they are responsible for resolving it. NOTE bookings.com children is from 17yrs and your definition at beach hotel is up to 12yrs. That's a huge gap and attracting different fees. A second concern relates to the room allocation and setup.
I booked two rooms: one room with the standard adult configuration and a second room specifically requesting two single beds. Upon arrival, I found that the beds in the twin room had been pushed together, and I was informed that this was because only one person was allocated to the room.
This explanation did not make sense. The room configuration requested was for two single beds, for 2 kids in the room.
What was particularly concerning was the lack of ownership and customer-focused communication displayed by the staff. Regardless of the source of the discrepancy, guests should be assisted professionally and respectfully. The response I received came across as dismissive and unhelpful, lack of accountability, which detracted from what would otherwise have been a positive guest experience.
I would recommend refresher training for front desk staff on guest engagement, customer service, problem resolution, and professional communication.
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Top rated by guests
8.4Excellent
(1,923 Ratings)
"Room was great, location was great. Food was great"
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